Enrollment Coordinator (Lexington) at The Sullivan University System Inc

Lexington, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

25.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Clerical Duties, Admissions Process, Follow-up, Data Entry, Reporting, Event Assistance, Paperwork Collection, Payment Processing, Record Keeping, Scheduling, Proctoring, Compliance, Communication, Interpersonal Skills, Organizational Skills

Industry

Personal Care Product Manufacturing

Description

Description Look No Further, Your Career Starts Here! Sullivan University is an organization that is truly committed to making a difference. We host a wide variety of career opportunities, offer a family-oriented culture, and invest in our employees. Join us if you want: Internal Mobility The Opportunity to Make a Difference in the Lives of our Students Professional Training and Development Individual Coaching A Diverse and Positive Work Environment To Support Local Charities through the Sullivan Cares Program What Can We Offer YOU? 90% Tuition Discount through the Master’s degree level for the employee and 40% dependent discount after your first quarter from date of hire (dependent discount increases to 90% after 3 years). A Generous Benefits Package with Medical, Dental, Vision, Life, AD&D, Long-Term Care, Short Term Care, Auto, and Home Insurance. 401K Competitive Salary 11 Paid Holidays Paid Vacation and Sick Time Paid Volunteer Time Employee Referral Bonus Employee Discounts at Local Restaurants and Venues Comprehensive Wellness Program We are currently looking for a full-time Enrollment Coordinator. The Enrollment Coordinator serves as the liaison between our students, Admissions Department, and Financial Planning Department. This position is key to the new student enrollment process. This role is one of performing clerical duties of admissions and assisting in follow-up for new students after application. The Enrollment Coordinator will work closely with the Director of Admissions, Associate Director of Admissions, Admissions Assistants, Financial Planning Coordinators, and a team of Admissions Representatives. This position is of a customer service nature. Hours for this position will include two 9 am-6 pm days, two 10 am-7 pm days, Fridays 8 am-4:30 pm and occasional Saturdays 9 am-1 pm. Responsibilities of the position include: Enters all leads for prospective students and student applications in CampusNexus. Runs weekly admissions reports. Prepares completed files for academic review and acceptance. Assists in all admissions special events, such as open houses, career days, student orientations and registrations, campus tours, and other duties as assigned by Director of Admissions and Associate Director of Admissions. Assists in follow-up for new students after application and works closely with a team of Admissions Representatives to provide exceptional customer service. Assists in the collection of all necessary paperwork from new students. Ensures that students have received all required consumer information, including a catalog, Schedule A, catalog addendum, financial aid packet, and any other necessary resources needed. Assists in processing collection of pre-matriculation payments, such as application fee or any other fees required. Provides receipt to students. Closes and balances the collections daily. Provides counsel regarding the status of the new students in the enrollment process to the Director of Admissions, Associate Director of Admissions, and Admissions Representatives. Meets with Admissions Representatives periodically to inform them of the status of follow-up with their new students list. Participates in “accountability” meetings, review future list with Director of Admissions and Financial Planning Coordinators. Prepares admissions testing requirements: scheduling of tests, proctoring exam, grading, etc. Obeys all state, federal and accreditation laws and requirements and adheres to all school policies pertaining to the admissions and student financial aid process. Makes daily interview confirmation calls for Admissions and Financial Planning confirmation calls. Scans all required documentation into CampusNexus. Run background checks and provides results to appropriate department. Acts as a liaison between Admissions and other departments. Prepares letters, reports, and forms, etc., making changes to grammar, punctuation and spelling as needed. Processes all Scholarship Day and Academic Scholarship certificates. Performs all other duties as assigned. Requirements Associates degree preferred Two years of prior sales or customer service experience. An equivalent combination of education and work experience may be considered. Ability to handle heavy telephone work (Enrollment Coordinator will spend approximately 60% of their time on the phone requesting additional information from students, scheduling testing or financial aid appointments, etc.). Must be detail-oriented and extremely thorough and have exceptional organizational and multi-tasking skills. Must be a self-starter with the ability and willingness to take direction as needed. Demonstrate proactive problem-solving skills and the ability to independently set priorities. Must be proficient in the Microsoft Office Suite (with an emphasis on Excel). Must have superior communication, customer service, and interpersonal skills. Must work well in cross-functional teams and have the ability to work under tight deadlines. Ability to work evening hours and weekend hours as necessary. Must be able to sit for extended periods of time. Must be able to hear and speak well enough to communicate with students, faculty, and staff face-to-face and via the telephone. This job description lists the major responsibilities of the job title listed. By no means is the job limited only to the responsibilities listed. Cooperation between employees is expected during periods of heavier than normal workloads and revisions to these duties on either a temporary or permanent basis is possible. The Sullivan University System is an Equal Opportunity Employer.

Responsibilities

The Enrollment Coordinator acts as the liaison between students, Admissions, and Financial Planning, focusing on clerical duties for admissions and follow-up for new students throughout the enrollment process. Responsibilities include data entry into CampusNexus, running reports, assisting with special events, ensuring required consumer information is provided, and processing pre-matriculation payments.