ERP Support Specialist

at  Photon Energy Group

QUALIFICATIONS AND EXPERIENCE

Proven experience with Business Central and Dynamics D365, or equivalent experience

• Strong project management skills with the ability to support project planning and execution
• Technical mindset with strong analytical thinking and problem-solving skills
• Proactive and self-motivated
• Excellent interpersonal skills with the ability to communicate effectively across different levels of the organisation

• Ability to work effectively in a cross-functional team environment and manage multiple priorities in a dynamic business environment

• • Working proficiency in English, plus fluency in one of these languages: Czech, Polish, Hungarian or Romanian

QUALIFICATIONS AND EXPERIENCE

Proven experience with Business Central and Dynamics D365, or equivalent experience

• Strong project management skills with the ability to support project planning and execution
• Technical mindset with strong analytical thinking and problem-solving skills
• Proactive and self-motivated
• Excellent interpersonal skills with the ability to communicate effectively across different levels of the organisation

• Ability to work effectively in a cross-functional team environment and manage multiple priorities in a dynamic business environment

• • Working proficiency in English, plus fluency in one of these languages: Czech, Polish, Hungarian or Romanian

ABOUT US

Photon Energy Group is a group of companies with a shared mission: making clean energy, clean water and clean environments accessible to everyone.
Photon Energy and Lerta provide comprehensive renewable energy solutions, including solar power and energy flexibility. Photon Water offers water treatment and management solutions, and our remediation technology removes contaminants from water and soil.
A publicly traded company operating in over 15 countries across two continents, we combine a global outlook with localised expertise.
Since our founding in 2008, we’ve expanded to a team of more than 400 employees around the world. And we’re committed to fostering a culture of shared values and sense of purpose as we continue to grow.

ABOUT THE ROLE

We are seeking an experienced ERP Support Specialist to drive the technical agenda for our Business Central implementation project and Business Central integration with other software tools used within our company (for example Dynamics D365 for Sales and Field Service Management). The ideal candidate will manage the technical agenda and lead transition processes including testing, training and data migration according to the road map.

KEY RESPONSIBILITIES

Collaboration with the IT department, the ERP Implementation Project Manager, and our dedicated Business Process Improvement (BPI) team

• Driving the technical agenda of the ERP project, which includes integrations with other systems, creation of Power BI reports, Print Forms management, maintaining the permissions and process automation with support of Power Platform tools.
• Providing functional and technical support to business users during users during the full project lifecycle, focusing on technical execution, user training, and system localisation.
• Coordinating the User Acceptance Testing (UAT) to ensure smooth deployment across multiple regions and teams during implementation phase.
• Monitoring and managing post-go-live support, ensuring ongoing system improvement, optimisation, and troubleshooting.
• Developing and maintaining documentation, including technical specifications, process flows, user guides, and training materials
• Leading training sessions for end-users and key stakeholders, ensuring system proficiency across departments

• Facilitating the appropriate management of Master Data and ensuring an efficient and effective approval process for changes

• • Working with stakeholders to define and implement process improvements that increase system efficiency. Serving as the key point of contact for technical guidance and system enhancements

ABOUT THE ROLE

We are seeking an experienced ERP Support Specialist to drive the technical agenda for our Business Central implementation project and Business Central integration with other software tools used within our company (for example Dynamics D365 for Sales and Field Service Management). The ideal candidate will manage the technical agenda and lead transition processes including testing, training and data migration according to the road map.

KEY RESPONSIBILITIES

Collaboration with the IT department, the ERP Implementation Project Manager, and our dedicated Business Process Improvement (BPI) team

• Driving the technical agenda of the ERP project, which includes integrations with other systems, creation of Power BI reports, Print Forms management, maintaining the permissions and process automation with support of Power Platform tools.
• Providing functional and technical support to business users during users during the full project lifecycle, focusing on technical execution, user training, and system localisation.
• Coordinating the User Acceptance Testing (UAT) to ensure smooth deployment across multiple regions and teams during implementation phase.
• Monitoring and managing post-go-live support, ensuring ongoing system improvement, optimisation, and troubleshooting.
• Developing and maintaining documentation, including technical specifications, process flows, user guides, and training materials
• Leading training sessions for end-users and key stakeholders, ensuring system proficiency across departments

• Facilitating the appropriate management of Master Data and ensuring an efficient and effective approval process for changes

• • Working with stakeholders to define and implement process improvements that increase system efficiency. Serving as the key point of contact for technical guidance and system enhancements