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ESM Sr Developer at HEXAWARE
, , India -
Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

ServiceNow, Customer Service Management, JavaScript, Workflow Configuration, Customization, CMS Interface, MID Servers, Integration, Reporting, SOAP, REST, Webservices, Gap Analysis, Business Requirements, Technical Design, Process Engineering

Industry

IT Services and IT Consulting

Description
NCS TSR : ESM Sr Developer (G4) Role : ServiceNow Developer Location : Pune ServiceNow Solution Designer (Customer Service Management) Overview: Minimum 4 to 5 years’ experience as ServiceNow developer, including ServiceNow Customer Service Management (CSM) and Custom business applications like Business Support System (BSS) with strong exposure of workflow configurations, Java Scripting, Customizations, CMS Interface, MID Servers, Integrations, Reporting, and understanding of ServiceNow Portfolio offerings. Experienced with Configuration/Customization in ServiceNow system including workflows, Java Scripts, Custom UIs. Experienced with ServiceNow B2B integration experience using Webservices (SOAP, REST), and other integration technologies. It also include the business process expertise conducting gap analyses to existing processes and developing the business requirements against which development activities can commence. Responsibilities: • Responsible for defining, architecting, designing and implementing end-to-end ServiceNow based custom applications • Develop and customise ServiceNow – from determining scope, providing effort estimates, collecting requirements, design & development, testing, writing implementation plans, and execution of those plans • Collaborate with IT and business teams to gather develop and validate business requirements for new functionality or enhancements • Transform functional requirements into detailed technical designs that represent actionable development tasks • Driving process definition, re-engineering, integration requirements, improvement and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders • Developing required documentation such as workshop agenda, presentations, gap analysis reports,
Responsibilities
The developer is responsible for architecting, designing, and implementing end-to-end custom ServiceNow applications. They will also collaborate with business teams to gather requirements, perform gap analysis, and transform functional needs into technical designs.