Facility Service Worker (Auxiliary)

at  Richmond Olympic Oval

FACILITY SERVICE WORKER

Position Type: Unionized Auxiliary
Department: Operations
Anticipated Start Date: As soon as possible
Number of positions available: 4
Facility Service Workers (FSW) play a crucial role in ensuring that guest experiences at the Richmond Olympic Oval are supported by outstanding first impressions. As a Facility Service Worker, you are both proactive and responsive in providing exceptional guest experiences through routine facilities and/or equipment care, cleaning and maintenance, parking operations, venue conversions and frontline operational services. FSW’s are great at finding solutions, capable of independent motivation, love to work in a busy operational environment, customer focused and able to perform well within a team environment.

KNOWLEDGE, SKILLS & ABILITIES:

• Exceptional detail and customer service skills
• Knowledge and ability of the cleaning methods, materials, tools and equipment used in janitorial work
• Knowledge of routine building and equipment maintenance, and minor repair tasks
• Knowledge of janitorial workplace hazards and safe practices
• Knowledge of and ability to provide excellent customer service
• Knowledge of and ability to use computer applications such as MS word and web browsers.
• Knowledge of and familiarity with a computerized maintenance management system is an asset.
• Ability to understand and follow oral and written instructions
• Ability to deal courteously and effectively with co-workers and the public
• Ability to work independently with minimal supervision
• Experience with parking enforcement, road safety and/or traffic management (flagging) an asset
• Forklift and scissor lift certification an asset
• IT, A/V, event sound and/or audio experience an asset
• Experience with safe use of tools and equipment an asset
• Refrigeraton Safety Awareness education and/or certification an asset
• Must successfully complete and maintain a clear Criminal Record/Police Information Check.

QUALIFICATIONS AND EXPERIENCE:

• Completion of Grade 12 or equivalent
• Valid BC Driver’s License
• Building Service Worker Certificate is preferred

• Parkade & parking operations support as required including wayfinding, in/out permissions, basic enforcement and general oversight at primary and secondary parking sites (some locations may be off-site in close proximity to the Oval)
• Facilities, grounds & equipment upkeep, including the safe moving, storing and set-up of equipment
• Building Service Worker (BSW) services as required including sanitization and cleaning
• Facility conversions and support services as required for multiple departments, meetings, events and/or similar
• Minor maintenance as required
• Vehicle and equipment operations on and off site as required
• Detail, presentation and service oriented in all duties as assigned