Field Area Manager Brisbane North

at  nbn

Job Expectations
As Field Services Area Manager, you’ll utilise your skills to lead a team of Field Technicians and Engineers who are responsible for making a meaningful and lasting impact and bringing more possibilities to Australian homes and businesses, while propelling our nation into the future.
A bit about your role
The role requires skills to work through a mix of internal and external workforces and build and maintain essential relationships with internal and external stakeholders. The successful candidate is someone who can efficiently function in ambiguity and advocates for all field workforces to drive better practices and quality & safety standards with a heavy focus on continuous improvement.
The role will be responsible for all field activities across network and service elements related to the day to day operation of the NBN Co network within a defined geographical area.
A bit about you
To thrive in this role, you’ll have demonstrated experience in leading operational or engineering teams in service delivery or service restoration. You’ll be inclusive and supportive and have excellent communication and stakeholder management skills with the ability to influence business results and outcomes. Your experience with leading change and business improvement initiatives will also see you succeed in this role.
You pride yourself in developing and fostering a safety first culture within teams ensuring all work is completed in work safety system of work and critical risk controls.
The position is typically geographically defined, with travel required to meet business demands and support your team. Ideal candidates for this role will draw on their dedication, drive, and customer service skills to deliver service with integrity.

What you’ll put in:

• Be a safety leader in promoting a healthy and safe environment
• Comfortable working and communicating with GM-level, delivery partners, and fieldwork managers
• Passion for problem-solving and relationship-building
• Skilled at managing day-to-day workforce to ensure KPIs and SLAs are met
• Balancing human issues and financial controls with demanding client expectations

What you’ll get out:

• Positive and versatile career trajectory
• Inclusive work culture where wellbeing is prioritised
• Opportunities for advancement
• Exciting time to join our team and work across multiple projects
• Passionate coworkers who uphold an energetic culture of forward-thinking, caring, and simplicity

A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.
We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via
recruitment@nbnco.com.au
) and we will adjust to meet your needs.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.
At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.
Please note, this is a permanent role and applications will close midnight Sunday 21st July
Worker Type
Permanent
Time Type
Full tim

Please refer the Job description for details