Field Services Order Management Specialist - Swedish speaking

at  Schneider Electric

Budapest, Közép-Magyarország, Hungary -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Dec, 2024Not Specified25 Sep, 20243 year(s) or aboveSales AdministrationNoNo
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Description:

Job Description:

SCHNEIDER ELECTRIC

is looking for a new colleague located in Budapest
for the position of:

WHAT QUALIFICATIONS WILL MAKE YOU SUCCESSFUL?

  • Minimum license degree and/or 3 years professional experience preferably in sales administration
  • English language knowledge
  • Swedish language knowledge
  • Good to have: Danish or Norwegian language knowledge
  • Meticulous to Details to ensure accuracy
  • Ability to communicate effectively with various internal departments and external customers

LOOKING TO MAKE AN IMPACT WITH YOUR CAREER?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries

1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Responsibilities:

  • Review Customer’s Purchase Orders and validate the following information
  • Installed Products are eligible and correct for services
  • Bill to Accounts and Installed at accounts are correct and active with payment condition
  • PO validation process is followed (Matching pricing with price list or service quote, PO booking checklist is completed, credit and risk review)
  • Book and set billing plan
  • Enter and book Service Orders and Service Contracts in ERP system (SAP, Oracle or alternative country ERP)
  • Ensure all contract information are transferred
  • Set appropriate billing plan in the system to ensure proper invoice generation
  • In case of request for cancellation: inform Services Execution, team and Terminate Service Orders and Contracts
  • Issue a credit request if needed
  • Post Booking Executions
  • Apply Service Entitlements and Project management Plans to the proper Service Contracts
  • Create Service Work Orders associated to service orders with good understanding of scope of work
  • Ensure that estimates are entered in ERP, and labor estimate time in the Work Orders
  • Provide booking confirmation to the customer or SE project managers
  • For flow business:
  • Manage orders and coordinate with planner, spare parts and logistics teams, suppliers, sales and customers in order to ensure service is performed on time and no products are damaged
  • Notify appropriate parties (customers / SE stakeholders) of product shipping ,site intervention dates and any risks
  • Assist project execution team on contract administration and obligations regarding delay notices, pricing and claims management, as well subcontracting
  • Use digital tool (e-MRO) to check availability and lead time of spare parts and Issue Purchased Order external vendors/suppliers.
  • Cancel New/Unscheduled Work orders in system if service orders or contracts are cancelled
  • Manage invoicing and payment in close collaboration with Project Managers, Logistics and Corporate Functions
  • Monitor Gross Margin slippage for flow business and react if required.


REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Logistics/Procurement

Purchase / Logistics / Supply Chain

Logistics

Graduate

Sales administration

Proficient

1

Budapest, Hungary