WHAT ARE WE SEARCHING FOR?
True love, a new show to binge on Netflix, and a way to keep the YouTube audio going when you close the app? In the meantime, we are looking for someone that takes pride in their work to help the people in Acadiana make good decisions about purchasing automobiles. Obviously, we are hoping you have knowledge of automotive finance including:
- Maintaining high income standards
- Insistent warranty and product penetration
- Well-versed in title laws & registration process
- Proficient at structuring deals for maximum profitability
- Team development
- Above-average CSI scores
- Proactive management of contracts in transit
- Working knowledge of CDK is a plus
The ideal person would be ambitious, confident, outgoing, creative, professional, desiring meaningful work, hardworking, and good at presenting ideas. We judge all of our respective candidates through the lens of our core values.
- Integrity: The highest standards of honesty, integrity, and sincerity
- Excellence: A continuous drive for excellence and self-improvement
- Proactive Responsibility: Dependable & proactively responsible for areas of influence
- One Team: A professional team-player that deeply respects others
- Service: A strong desire to serve our community, our customers, and each other
- Attitude + Heart: Exudes a strong positive attitude & empathy towards others
Hopefully you know this, but let’s write it down anyway:
- Determines desire/need for automobile financing by interviewing the customer; exploring payment options.
- Sells products and services by reviewing desire/need for automobile insurance, credit insurance, extended warranties, anti-theft devices, protection packages, etc.; explaining options, provisions, and premiums.
- Verifies automobile purchase information by reviewing sales contract data; conferring with sales department; making adjustments as needed.
- Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors; obtaining stipulations when required; approves or rejects loan.
- Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents.
- Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer; ensuring understanding of content.
- Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply.
- Maintains customer confidence and organization stability by keeping information confidential; helping others comply.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
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