Finance Trainer and Project Manager

at  DHL Express

IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

MINIMUM REQUIREMENTS

Education & experience

• Degree in Finance/Accounting or equivalent
• Min 7 years of working experience in the finance accounting field
• Extensive working experience with Oracle/SAP/SUN/Large ERP’s applications and data extraction tools
• Experience in project manage implementation of various projects
• Experience in digitalization, automation and BI tools
• Must be detailed-oriented, analytical and accurate
• Mus Must be articulate and effective with reporting, enabling decision making and giving context to the topic and environment at hand
• Drives progress on an ongoing basis to ensure objectives and strategic goals are met

Can work at a fast pace and accomplishes meaningful milestones as per project requirements / deadlines

• Be a creative and innovative thinker and seek out various training solutions
• Effective stand-up presentation, facilitator and development skills.
• Understanding of training processes and practices for adult learners
• Change management experience
• Excellent oral and written communication skills
• Must be flexible and adapt quickly to changing environments

Posting Legal Entity DHL International (Pty) Ltd.

ROLE CONTEXT

The person will be responsible for all learning and development aspects within finance department by working closely with HR and Finance management. The person will coordinate all training interventions and support with the development of job aids, as required by heads of department. This role will also be responsible to co-ordinate certain financial & people activities required by management across the department. Travel may be required.
In addition this role will be responsible for performance improvement within Finance to drive standardisation, efficiencies and effectiveness across the department (which includes system, process, data and people related projects). This will incorporate project management of local and global projects, including reporting to FMT monthly on key projects and focus areas.

KEY RESPONSIBILITIES

Learning and Development

• Define, plan and monitor
• Define finance learning & development needs based on IDPs, individuals roles and input from managers.
• Develop learning & development plan (including identification of internal and external interventions required).
• Evaluate, confirm, manage and report on training programs to meet expected business outcomes.
• Consult with managers in the business to understand business problems and opportunities to enhance eLearning and deployment or other learning technology solutions.
• Track training attendance and work closely with HR to ensure training attendance are correctly updated on the system.
• Maintain training related reports for finance.

Training delivery

• Coordinate implementation of training & learning development program as defined as per the needs analyses.
• Provide support in development of new training programs, materials and job aids.
• Develop, track and analyze course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements.

Compliance and new induction training

• Monitor implementation of mandated training and compliance training by working closely with HR.
• Ensure new employees are trained on specific departmental training classes/program.
• Communicate new, recommended and mandatory training to all staff (assigning to them in MTW)

Policies and procedures alignment

• Keep up to date with Finance/OTC Global and Local related policies and procedures.
• Identify gaps in staff not adhering to policies and procedures.
• Define action plan, monitor implementation and provide guidance to employees to ensure adherence. Define training intervention required and implement where required.

Digitalization , Project management and performance improvement

For identified problem areas, opportunities to digitize and ensure performance improvement:

• Analyse process delays / failures, identify root causes and define corrective actions required.
• Drive implementation of corrective actions (process, system or people related) to ensure accuracy, validity and completeness.
• Drive implementation of corrective actions (process, system or people related) to enhance efficiencies and improve controls.

For identified projects based on global needs:

• Plan, drive implementation, monitor and report on implementation of projects (full project management from start to end).
• Perform post implementation support and lessons learned analyses.

Stakeholder Management.

• Develop and maintain relationships with management/other departments.
• Establish and maintain relationship with key external stakeholders (banks etc.).

Operational management and record keeping

• Define, monitor and report on compliance to operational KPIs for areas under control.
• Update documentation for respective area: SOP’s, job aids, process flows, policies
• Ensure that all relevant backups are stored in the appropriate location.
• Perform and manage activities in line with country good governance, compliance, DPDHL Global SOP’s/local specific policies.
• Ensure system access are managed appropriately for areas under control.
• Keep manager up to date on progress and issues.
• Identify areas of risk and manage with teams. Escalate to appropriate channel when necessary to avoid delays and ensure issues are resolved.
• Ensure timely responses to internal and external customers.