Food Services Supervisor (F&B Supervisor)

at  Marriott International Inc

Job Number 24138783
Job Category Food and Beverage & Culinary
Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

REQUIRED EXPERIENCE & QUALIFICATIONS

• Recognised Hospitality qualification
• At least two years’ experience in a similar role within a Food & Beverage operations hotel environment
• Professional disposition and positive attitude
• Ability to work within a pressurized environment
• Proactive, self-motivated Individual with good professional work ethic.
• Good interpersonal skills and communication, guest centric
• Excellent communication and interpersonal skills.
• Excellent telephone and email etiquette
• Strong planning and organizing skills
• Good conflict resolution and problem-solving skills
• Attention to detail and strong administrative skills
• Results and deadline driven
• Ability to work methodical and systematic
• Ability to use Initiative and be proactive
• Ability to work without supervision and within a team
• Extensive working knowledge in MS Office in all MS office applications e.g. Word, Excel, Outlook, Powerpoint
• Diligence, attention to detail and proactive with the ability to use initiative and work unsupervised is essential.
• Ability to converse and speak the English language in a professional manner.
• Strong verbal and writing skills
• Good understanding of the Food & Beverage operational environment
• Experience with OE stock takes procedure
• Knowledge of food & beverage hygiene standards and diligence reporting

• Assist with payroll management, leave process applications, all data gathering processes related to the F&B department.
• Responsible for providing administrative support for F&B operations.
• Deliver an excellent Guest and Member experience.
• Provide accurate verbal and written translation as and when needed in dealing with various situations with Associates, Guests, and Suppliers
• Assist with menu translation, design, and printing for all outlets and banquet.
• Assess quality control and adhere to service standards
• Assist with Human resource administration – payroll procedure, casual productivity, trainee internships, uniform controls
• Assist with collating and maintaining training registers and files to ensure compliance with audit requirements
• Assist F&B Operations when needed in delivering exceptional guest services.
• Maintain strictest confidentiality at all times on all matters.
• Maintain and co-ordinate learning and development and Health and safety files
• Administer and support of workplace policies and procedures.
• Practices and ensure the adherence of Health, Safety and Fire regulations
• Assist the F & B Management in tracking of all active projects
• Ensure all operational administration is kept current, planning and delegation of duties is successfully executed.
• Gathering, collating, recording and filing of all correspondence – internal and external.
• Assist with the communication, collaboration and planning with all relevant parties.
• Assist in other duties as and when assigned to within the F&B operation.
• Record, collate and filing of all internal / external correspondence - Minutes of meetings, daily and function meetings, price updates and order sheets, diligence recording, training records and general filing.
• Assist in other duties as and when assigned to within the Food & Beverage operation
  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
  At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you