FSR I

at  Streator Onized Credit Union

Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day’s transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, assisting members with loan applications, processing loans, underwriting loans and decisioning loans (based on loan policy authority level 1 - Loan Interviewer), and assisting members with bookkeeping and checking account problems. Answers members’ questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively offers Credit Union services and seeks solutions to meet member financial needs. Performs specific assigned tasks including various clerical and receptionist functions. Assists other MSRs and FSRs with duties as required. Serves members promptly and professionally.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent.
Required Knowledge: Knowledge of Teller and Financial Service Representative operations and procedures.
Basic understanding of Credit Union operations, products, and services.
Experience Required: Previous cash handling experience a preferred. Previous financial institution experience helpful. Prior member service/clerical experience helpful.
Skills/Abilities: Good communication skills. Professional appearance, dress, and attitude. Excellent math skills.Ability to operate related computer applications and other business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Good typing skills.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Mathematics Ability: Ability to perform basic math skills and to use decimals to compute ratios and percents, and to draw and interpret graphs.
Language Ability: Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs.
Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent.
Required Knowledge: Knowledge of Teller and Financial Service Representative operations and procedures.
Basic understanding of Credit Union operations, products, and services.
Experience Required: Previous cash handling experience a preferred. Previous financial institution experience helpful. Prior member service/clerical experience helpful.
Skills/Abilities: Good communication skills. Professional appearance, dress, and attitude. Excellent math skills.Ability to operate related computer applications and other business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Good typing skills.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Mathematics Ability: Ability to perform basic math skills and to use decimals to compute ratios and percents, and to draw and interpret graphs.
Language Ability: Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs.
Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.
SOCU is an Equal Opportunity Employer and will give consideration to all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, marital status, order of protection status, disability, marital status, sexual orientation, pregnancy, or unfavorable discharge from military service as those terms are defined in Section 1- 103 of the Illinois Human Rights Act (775 ILCS 5/1-103)

6. ASSUMES RESPONSIBILITY FOR RELATED DUTIES AS REQUIRED OR ASSIGNED.

a. Performs drive-up service and night drop functions as assigned.
b. Performs procedures for opening and closing of operations, including vault, alarm, and door duties.
c. Replaces Tellers as needed.
d. Ensures that work area is clean, secure, and well maintained.
e. Proactively stays informed regarding policy and procedure changes.
f. Performs related clerical duties as required.