SUMMARY:

• Responsible for the day-to-day operation of store, as assigned. Will carry out functions vital to smooth operation of shop.
• Will work to develop guest loyalty, provide superb customer service and respond to guests.

QUALIFICATION REQUIREMENTS:

• To perform this job successfully, an individual must be able to perform each essential duty cheerfully, satisfactorily and in a timely manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Able to work independently, and work in a fast-paced environment.
• Able to work under pressure, prioritize tasks, and meet deadlines.
• Demonstrates time and organizational management, detail oriented.
• Flexible and adaptable to change.
• Willing to teach and work with others.
• Punctual and has reliable attendance.
• Demonstrates honesty and integrity.
• Ability to read, write and interpret instructional documents such as safety rules and manuals.
• Must attend Mandatory Guest Service and New Employee Orientation.
• Must attend TIP’s certification training.
• Must be able to work any shift assigned including but not limited to: days, swing, grave, weekends, and/ or holidays unless otherwise specified.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED.

• Follows all standard operating procedures and cash handling procedures.
• Maintain inventory.
• Maintain orderly and neat presentation of merchandise.
• Perform duties related to stocking of inventory.
• Provide outstanding level of Guest and Team Member service.
• Maintain open line of communication with supervisor.
• Perform duties and follow all procedures related to the opening and closing of the retail shop.
• Monitor and report any problems or issues regarding the operation of the store.
• Maintains positive relations with all customers and Team members.
• Assist guests with purchases of products.
• Must have excellent communication skills and interpersonal skills including tact, patience, and courtesy when dealing with guests and teammates
• Adheres to Golden Nugget uniform policy.
• Maintains a safe work environment for all employees, and complies with Casino Policies and procedures, as well as Health Department and OSHA policies and procedures.
• Always maintains a clean organized work environment.
• Performs duties in compliance with company policies as well as all Federal, State and Local safety and health standards as well as the Colorado Limited Gaming Act.
• All employees must be willing and able to work a flexible workweek with additional hours on a non-routine basis.
• Complies with established security policies and procedures.
• Demonstrates a good working knowledge of all casino food and beverage outlets and products. Is able to answer customers’ questions.
• Performs other duties, including special projects, as needed and directed.