OVERVIEW

We are seeking a dynamic and experienced General Manager to lead our team in delivering exceptional service and growing and expanding our highly successful coffee shop. The ideal candidate will possess a strong background in the food industry, with proven skills in restaurant management, team leadership, and customer service.
This role requires a hands-on approach to managing daily operations while fostering a positive work environment that encourages growth and collaboration.

REQUIREMENTS

• Proven experience in restaurant management or a similar role within the food service industry or coffee industry.
• Strong leadership skills with the ability to motivate and manage a diverse team effectively.
• Excellent customer service skills with a focus on guest satisfaction.
• Knowledge of food safety standards and best practices in food handling.
• Experience with cash handling procedures and financial reporting.
• Familiarity with POS systems, particularly Square or Clover, is preferred.
• Background in food preparation and cooking is advantageous.
• Previous experience in hospitality or hotel management is a plus.
• Ability to work flexible hours, including evenings and weekends as needed.
• Strong communication skills with an emphasis on teamwork. Join us as we strive for excellence in every aspect of our operations. If you have a passion for the food industry and are ready to take on this leadership role, we encourage you to apply.
  Job Types: Full-time, Part-time
  Pay: $25.00-$35.00 per hour
  Expected hours: 30 – 40 per week

Benefits:

• Casual dress
• Company events
• Discounted or free food
• On-site parking
• Store discount

Work Location: In perso

• Oversee all aspects of restaurant operations, ensuring high standards of coffee and food preparation and service.
• Manage staff recruitment, training, and development, including interviewing potential candidates.
• Supervise daily activities of the team, providing guidance and support to ensure optimal performance.
• Maintain inventory levels and manage cash handling procedures effectively.
• Implement food safety protocols and ensure compliance with health regulations.
• Utilize POS systems, such as Square and Clover, to manage transactions and track sales data.
• Foster a culture of excellent customer service by addressing guest inquiries and resolving issues promptly.
• Collaborate with kitchen staff to ensure quality food handling and presentation.
• Develop strategies to improve operational efficiency and enhance the guest experience.
• Prepare reports on operational performance and identify areas for improvement.