General Manager - Operations & Growth - Adelaide

at  Incluso Services Pty Ltd

We are building and scaling Australia’s best disability service provider that delivers its people a great place to work and obsesses over the quality of care delivered to our participants. Are you ready to work with a serial entrepreneur to build and scale the business, taking your career to new heights?
Be part of the Incluso Services journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.
At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.
We’re excited that we are looking to expand our team and we’re on the hunt for an experienced, passionate and ambitious General Manager - Operations and Growth.

THE ROLE

We are seeking an exceptional and energetic person with a strong understanding of the NDIS to play a pivotal role in shaping our organisation’s future, driving strategic initiatives, and ensuring operational excellence. As our General Manager - Operations and Growth you will have strong leadership skills, be a confident decision-maker, helping our team develop and be successful, whilst being involved in the business growth and expansion of business offerings. You will be mentored by one of Australia’s most highly regarded serial entrepreneurs and have the opportunity to work up towards an equity position.

WHAT YOU’LL BE DOING:

• Collaborate with the team to refine strategies for business growth.
• Maintain budgets and optimise expenses.
• Create and review policies and procedures.
• Ensure employees work productively and develop professionally.
• Evaluate and improve operations and financial performance.
• Prepare regular reports for our Founder.
• Assist with business growth by building strong relationships with external stakeholders to attract new referrals for our services.
• Ensuring the business maintains a high level of compliance in alignment with the NDIS.