GIS Systems Analyst

at  City of Kingston

OPENING STATEMENT

The City of Kingston is grateful to experience the traditional territories of Anishinabek (Ah-nish-nah-beg), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen·dat). Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government.At the City of Kingston, we believe that diversity and inclusion are essential elements of a thriving workplace. We value the unique perspectives and experiences that each individual brings to our team. As we continue to grow, we are dedicated to creating an environment where all employees feel welcomed, respected, and empowered to contribute their best work. The City of Kingston views diversity as its strength and we encourage applications from individuals of all backgrounds, including those from underrepresented communities.As staff, you play a pivotal role in enhancing people’s lives by delivering exceptional, customer-centered services of the highest quality. Within our highly ethical environment, you’ll embrace accountability by consistently going above and beyond, actively listening to our customers, creatively addressing their needs, and maintaining unwavering respect for all individuals you serve. As a result, you’ll become an integral part of our qualified and dynamic team, recognized for its compassion, excellence, integrity, inclusivity, and adaptability.

POSITION SUMMARY

Under the general direction of the Manager, Enterprise GIS, the GIS Systems Analyst uses geo-spatial data, information, and technology to take business improvement opportunities from inception through to realization. This role focuses on both internal and public facing applications and projects ranging from small departmental system extensions through to large corporate process re-engineering implementations.
The GIS Systems Analyst also provides support for existing applications including upgrades and assists administrators with configuration and testing.

QUALIFICATIONS, COMPETENCIES

3 year diploma or degree in Geosciences, Geomatics, Computer Science or related field.
GISP, Esri Professional Certification, FME Certified Professional preferred.
3 years’ experience in a GIS systems environment and/or information technology.
Experience coordinating projects with a focus on integration of geospatial data and information between various work segments involved throughout the design, construction, and maintenance lifecycle.
Extensive experience working within the Esri Platform suite including ArcGIS Desktop, ArcGIS Pro, ArcGIS Enterprise, ArcGIS Online as well as other products, extensions, and solutions.
Experience with integration patterns and standards such as web services, REST/SOAP, data exchange and interoperability concepts.
Experience with relational databases (Oracle, MS-SQL) and modern programming languages/tools (such as SQL, Arcade, Python, Java, Webhooks, and FME).
Experience with “web-ready” data formats and systems, including JSON, KML/XML, RSS.
Knowledge and experience applying systems development methodologies and business/systems analysis (including process and data modeling, design and development strategies and best practices).
Experience developing and implementing standards, procedures and guidelines to support methods, operational processes.
Must demonstrate Corporate Competencies: Customer Focus, Results Orientation, Integrity, and Teamwork.

SKILLS, ABILITIES, WORK DEMANDS

Excellent analytical, problem solving and critical thinking skills.
Strong project management skills including knowledge of project management principles, practices, techniques and tools.
Strong organizational skills with the ability to prioritize work in a demanding environment.
Strong customer relationship management skills.
Strong verbal and written communication skills.
Ability to work effectively independently and as a team member.
Ability to deal with stressful situations with professionalism and to periodically work overtime and outside normal business hours.
Must obtain and maintain a satisfactory criminal record check.

Conduct ongoing technical research of new and existing systems and processes to determine feasibility, compatibility, and value proposition for new and upgraded systems implementations by:

• Providing support for existing applications and upgrades, troubleshoot software issues, repair, setup, and identify modifications to meet changing user requirements.
• Ensure GIS change requests align with business objectives and follow change control processes

Develops, maintains, and supports corporate and internal GIS systems and web applications, business analysis and modeling of end-to-end geo-spatial business processes by:

• Identifying and documenting geo-spatial business requirements, creating system design and functional specifications, and reviewing/recommending new software solutions.
• Designing, implementing, documenting, and maintaining geo-spatial data and geographic information systems and platform integration strategies.

Provides technical support and expertise to internal staff and the general public on matters related to mapping applications, and resolve escalated help desk requests by:

• Preparing maps, charts, diagrams, technical documents, user guides etc.
• Supporting clients in understanding geo-spatial data and GIS work flows, procedures, scope and the objectives of new automated system(s).
• Providing business users with assistance and advice on the effective use of geospatial data, mapping applications and GIS technology.

Responsible for system configuration, applications support, application development, scripts and workflow tools, and automated reports by:

• Ensuring data integrity is maintained on mapping applications.
• Planning, monitoring, and controlling projects to ensure effective solution delivery and appropriate resource management.
• Liaising with departments to fully understand their project needs and recommend the data schema, workflow and expected outcomes.

Conduct ongoing technical research of new and existing systems and processes to determine feasibility, compatibility, and value proposition for new and upgraded systems implementations by:

• Providing support for existing applications and upgrades, troubleshoot software issues, repair, setup, and identify modifications to meet changing user requirements.
• Ensure GIS change requests align with business objectives and follow change control processes.

Other duties as assigned.