Government Relations Manager (Omani Only)

at  Marriott International Inc

Job Number 24143286
Job Category Human Resources
Location The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Prepares all official documentation and forms required by the Visa Officer and Government Relations Officer and generally assists in the Personnel Department.
Process the official documentation and requirements related to expatriate work and residence in the Sultanate of Oman, including dependents, maintaining strict confidentially and integrity over personnel records. Accompany staff to government offices to complete formalities. Process and coordinate official documentation and representation required by the Hotel to effectively meet its official operative outputs, including visa, road permit & transportation assistance for Hotel employees & guests.

EDUCATION AND EXPERIENCE

• Secondary School Certificate.
• 5 years relevant experience preferably in a multicultural environment.
• Prior experience in an organization employing over 200 personnel.

KNOWLEDGE, SKILLS AND ABILITIES

• Accurate English and Arabic typing.
• Attention to detail.
• Preferable: computer literate focused on MS Office.
• Good organization, records management and administrative skills.
• Mature, reliable and confidential disposition, team player with good interpersonal skills.

ACCOUNTABILITIES


Produces consistently accurate work on time/ to deadline.
 Maintains accurate and up to date personnel records.
 Ensure all work processed complies with Oman Law, company and hotel policies, procedures and standards.
 Maintains confidentially and integrity of all staff records and any sensitive personnel information.
 Serves management, senior staff and hotel staff courteously.
 Keeps abreast of official documentation to process personnel requirements.

DUTIES AND RESPONSIBILITIES


Prepares the transportation employee schedule and allocates the weekly or monthly tasks between drivers including, but not limited to: -
 Organizing Transportation for employee medical checks, fingerprinting & civil status registration, any other official requirements
 Keeps a record of vehicle registration & insurance renewals, follows up timely renewals for registration.
 Maintains the service, repair, maintenance and cleanliness of the Hotel’s vehicle fleet ensuring preventative maintenance.
 Keeps individual service records for each vehicle.
 Ensures staff driving licences are up to date and valid.
 Maintains Log of trips, times, mileage and passengers.
 Ensures the maintenance of a Shift Handover book, details pending jobs, cleaning records of vehicles etc.
 Maintains Accident Reports and actions accordingly.
 Oversees the attendance records of subordinates, and administers overtime and recuperation procedures.
 Cooperates with the Housing Manager in the pick-up new members from the airport and any other drop & pick-up requirements.
 Correct rostering to ensure enough drivers and vehicles are available to support the Hotel’s operations
 Develops subordinates to their full potential
 Ensures work performed complies with company and hotel policies, procedures, and standards.
 Provide serves to passengers courteously.
 Effective management of transport section.

JOB SPECIFIC TASKS


Comply with Company and Department Standards; Policies and Procedures; Rules and Regulations; the Staff Handbook - as they may be amended from to time, all of which form part of the staff agreement with the Hotel.
 Correct timekeeping.
 Adhere to the grooming policy including the wearing of name badges.
 Deliver a high standard or work performance and customer service, including handling and processing customer complaints and queries correctly.
 Cooperate and communicate with management, supervisors and colleagues to ensure effective workflow.
 Carry out reasonable instructions of management in respect of the agreed work.
 Aware of and adhere to the Fire, Life and Safety standards of the Company ensuring to report any risks to Management.
 Acquire good knowledge of all Hotel facilities and developments in the Company.
 Attend meetings and training sessions requested by Management.
 Maintain the departmental area in a safe, hygienic and presentable state, reporting risks and needs to management.
 Compliance with Oman Labour Law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you