Head of Technical Operations

at  University of Edinburgh

WHAT THE JOB INVOLVES:

• Leading the Technical Operations team of software and data engineers, with overall HR responsibility for hiring, coaching and talent management;
• Allocate engineering resources ensuring technical skills are in place to deliver EDINA’s projects and services;
• Work with EDINA Head of Services to understand service roadmap priorities, plan and ensure delivery of prioritised developments;
• Contribute to strategic aims of EDINA as a member of management team, with key responsibility for Technical Operations section;
• Ownership of strategies for core business systems e.g. CRM/Help Desk/incident management, business continuity planning, information security;Manage and have oversight of hardware, application software, middleware and performance of EDINA’s subscription services.
• 
  View the full job description and snapshot of a typical day (opens in a new window) .

Please refer the Job description for details