Hotel Sales Manager

at  Mercure

Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
The Hotel Sales Manager plays a crucial role in driving the revenue of the hotel by leading the sales team and ensuring effective sales operations. They establish sales targets, provide guidance to the team, and monitor their performance. This role requires strong communication and negotiation skills, as well as the ability to analyse market trends and develop innovative sales strategies.
The role is based full time at our property at Brands Hatch, Longfield, Kent and includes cross selling opportunities for our partner hotels in Heathrow & Colchester

QUALIFICATIONS

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferable
• Proven experience in hotel sales or a related sales role
• Strong negotiation and communication skills
• Ability to analyse market trends and develop effective sales strategies
• Excellent leadership and team management skills
• Proficiency in CRM software and Microsoft Office suite
• Ability to work well under pressure and meet sales targets
• Knowledge of the hotel industry and market dynamics

SKILLS

• Sales and negotiation skills
• Relationship management
• Market analysis
• Team leadership
• CRM software
• Microsoft Office suite
• Problem-solving
  Additional Information
  Our commitment to Diversity & Inclusion:
  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

• Develop and implement sales strategies to achieve hotel revenue and occupancy goals
• Build and maintain relationships with clients, identifying opportunities for upselling and cross-selling
• Negotiate contracts and agreements with clients and ensure compliance with terms
• Collaborate with the marketing team to develop and execute promotional campaigns
• Monitor market trends, competitor activities, and customer preferences to stay competitive
• Lead and motivate the sales team, providing guidance, training, and feedback
• Prepare sales reports and forecasts, analysing data to identify areas for improvement
• Undertake field research to identify opportunities within the market for future business
• Visit client’s offices to manage relationships and promote hotel services / amenities
• Attend industry events and networking opportunities to generate leads and build connections
  Salary: £35-40k based on experience, 40 hour contract
  Qualifications