Housekeeping Manager

at  IMJ GROUP PTE LTD

• Lead, manage, and motivate a team of housekeeping staff.
• Delegate tasks and responsibilities to ensure efficient and effective cleaning operations.
• Develop work schedules to ensure adequate coverage based on occupancy levels.
• Recruit, train, and supervise housekeeping staff, ensuring they adhere to standards and procedures.
• Implement and maintain high cleanliness and service standards.
• Conduct regular inspections of rooms and public areas to ensure cleanliness and compliance with established standards.
• Manage and control housekeeping supplies and inventory.
• Coordinate with suppliers to ensure an adequate stock of cleaning materials and amenities.
• Assist in the development and management of the housekeeping budget.
• Monitor expenses and work to achieve cost-effective housekeeping operations.
• Collaborate with other departments to ensure a seamless guest experience.
• Address guest complaints or requests related to housekeeping services promptly and professionally.
• Ensure housekeeping staff follows safety protocols and uses appropriate personal protective equipment.
• Work closely with the front office, maintenance, and other relevant departments to coordinate daily operations.
• Communicate effectively with staff, management, and other departments to ensure a smooth flow of information.Participate in regular meetings to discuss operational matters.

REQUIREMENTS

• Minimum 3 years working experience in a similar field.
• Candidates must possess at least Diploma or Professional Certificate in Hospitality or its equivalent.
• Possess working experience in supervisory roles especially in housekeeping and preferably from the hotel industry.
• Candidates must have strong interpersonal and supervisory skills.
• Good in Microsoft Office and able to arrange shifts for the staff
• Able to work on Public Holiday & weekends.
• 6 days work in a week.

Please refer the Job description for details