Housekeeping Supervisor PM at Enchantment Group Management Company LLC

Sedona, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Guest Relations, Communication, Detail Oriented, Team Collaboration, Problem Solving, Training, Inspection, Safety Procedures, Time Management, Equipment Maintenance, Cleaning Procedures, Customer Service, Staff Discipline, Public Area Maintenance, Laundry Procedures

Industry

Hospitality

Description

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us! How you will enjoy your day: Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift. Work Performed: 1. Complete assignment sheet for turndown staff 2. Conduct evening line up meeting with staff prior to start of work in absence of a manager 3. Ensure public areas at Enchantment and Mii amo are covered 4. Inspect lobby areas and pool areas to ensure assignments are being completed 5. Ensure employee restrooms are cleaned and maintained 6. Handle guest calls and requests in a professional manner and promptly 7. Maintain constant communication with Guest Services and Engineering as necessary to service guests 8. Ensure laundry staff is following proper procedures 9. Clean and store equipment properly 10. Follow training guidelines for new staff members and ensure all properly trained 11. Complete inspection forms daily and follow up with staff as necessary 12. Ensure lost and found procedures are followed to submit items to Security 13. Ensure uniform standards are followed 14. Other duties as assigned Supervision Exercised: Turndown Staff Supervision Received: Housekeeping Managers Responsibility & Authority: 1. Ensure all assigned areas are maintained and serviced to high level standards 2. Follow safety-first policy in work areas, equipment and chemicals 3. Discipline staff members when necessary Minimum Requirements: High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful. Physical Requirements: 10% Sitting 90% walking, standing and bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Distance vision 1-3 feet Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart

Responsibilities

The Housekeeping Supervisor PM will supervise turndown and night shift employees, ensuring that all assignments are completed to high standards. They will also handle guest relations and maintain communication with other departments to service guests effectively.