Housing Manager

at  Cherry Street Mission Ministries

Toledo, Ohio, USA - 43610

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate14 Feb, 2022Not Specified15 Nov, 20212 year(s) or aboveGed,Communication Skills,Stressful SituationsNoNo
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Education and Experience

  • High School Diploma or GED
  • 2+ years of leadership experience required
  • Building/Property management experience preferred

Knowledge, Skills, and Abilities

  • Strong professional demeanor
  • Experience teaching or overseeing a program that serves a culturally diverse adult population.
  • Demonstrated ability to forge effective relationships with staff, participants, and community agencies.
  • Must be able to remain calm and collected in stressful situations.
  • Must have proven ability to offer encouragement to others.
  • Must have strong Operational abilities
  • Must have solid understanding of building Janitorial requirements
  • Proven ability to handle a multitude of tasks.
  • Ability to take initiative.
  • Must be highly organized and have excellent and timely interpersonal communication skills.
  • Proficient in Microsoft Office Suite Programs (Word, PowerPoint, and Excel)

Licenses, Certificates, and Other Requirements

  • Mental Health First Aid Certification preferred
  • De-Escalation certification preferred
  • CPR certification preferred
  • Narcan Training preferred
  • Valid Drivers License Required
  • As a condition of employment, each team member is required to agree to the Cherry Street Mission Ministries Statement of Faith.


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  • Supervise and support staff, volunteers, interns/ temporary workers, and community collaborators.
  • Lead hiring and ongoing staff accountability
  • Manage staff schedules and timecards
  • Conduct field training and oversee employee training pathway.
  • Lead residential guest meetings and staff meetings.
  • Ensure ongoing quality assurance, quality control (QAQC) audits pertaining to admission & intake, safety policies and procedures, and operational duties. Lead training, follow-up, and supporting needed areas of improvement.
  • Ensure that necessary forms, reports, guest volunteer hours, and case notes are properly completed.
  • Lead and support staff in placing guest restrictions
  • Ensure staff is properly completing new guest intakes
  • Ensure that excellent hospitality is being provided to all guests
  • Place weekly supply orders
  • Manage building inventory
  • Lead Onboarding process for new staff members
  • Complete necessary weekly auditing
  • Complete Quarterly Mattress and Bin Audits
  • Manage Chemical & House supply inventory
  • Review and log weekly steaming reports
  • Conduct staff one-on-ones
  • Identify residential projects
  • Manage guest grievances
  • Work in collaboration with Engagement Managers to ensure guests have necessary opportunities for engagement.
  • Respond to after hour emergencies when necessary
  • Ensure recreational time is available and constructive to increase guest experience.
  • Ensure staff is properly managing building janitorial, groundskeeping, pest control, safety, and security.
  • Create and train Standard Operating Procedures to standardize housing operations.
  • Ensure staff is following proper reporting measures for building maintenance needs.
  • Ensure guest and staff safety and lead employees to maintain an environment that is positive, respectful, clean, and redemptive.
  • Essential Functions may be revised upon management discretion.


Min:2.0Max:7.0 year(s)


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Toledo, OH, USA