HR Services Administrator Band 4 (12 Months Secondment)

at  Epsom and St Helier University Hospitals NHS Trust

Epsom, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Nov, 2024GBP 33665 Annual22 Aug, 2024N/ATrainingNoNo
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Description:

ESSENTIAL CRITERIA

  • Extensive experience in an administrative role Experience of working in a customer focussed first line support role Experience of working in a large and complex organisational environment, either in the public, private or voluntary sector Experience of being able to balance competing priorities.
    Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
    References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
    Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
    Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
    DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.

Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:

Responsibilities:

MAIN DUTIES OF THE JOB

The HR Administrator will work as part of the HR Services Team, providing a high level of support and assistance in ensuring key activities are undertaken in an efficient and effective manner. The postholder will be responsible for overseeing and undertaking all HR compliance checks and will be expected to maintain efficient administration in these processes and ensure accurate recording of all data as well as provide higher level admin support. They will offer a customer focussed approach at all times, liaising with managers across all Divisions, Union Representatives and where necessary, external agencies.
The postholder will be expected to provide support and training to the HR Assistant within the HR Services team, under the direction of the Employee Relations Manager.

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

1.1 Compliance Checks

  • Review and maintain monthly workforce reports to ensure that all mandatory working requirements continue to be met, including; right to work and professional registrations (NMC, HCPC etc) in line with Trust policies and legal requirements.
  • Ensure that compliance checks are being undertaken correctly and in a timely manner and any breaches are escalated to the appropriate managers, ERA and ERM.
  • Lead on the application of Certificates of Sponsorship (CoS) for any staff that may require this as part of their right to work.

2.2 HR services team – advice and support

  • Act as one of the first point of contact for managers and members of staff at all levels dealing with their enquiries, providing information on a range of HR policies and procedures and NHS terms and conditions of employment
  • Provide information to staff including managers on maternity leave, adoption, leave, paternity and shared parental leave calculating entitlements, in line with the Trust’s policy.
  • Provide advice on the range of staff benefits available and signpost to relevant HR Teams for further information.
  • Deal with escalated queries from the HR Assistant and other HR teams and provide accurate HR advice.
  • Directing employees, managers to the appropriate ER Advisor/Team, if necessary where more complex ER advice is needed.
  • Liaising and communicate effectively with colleagues and other departments, outside agencies, recording and communicating complex, controversial or sensitive information.
  • Signposting staff to the Line Manager, SBS Portal or Employee Contractual Changes Team, for the resolution of pay and contract-changes enquiries.
  • Communicating sensitive and confidential HR information in person, by telephone and in writing using tact, discretion and sensitivity.
  • Build and maintain excellent working relationships within own team, with managers and staff.
  • Responsible for training, instructing and supervising the HR Assistants on a daily basis, ensuring that the workload of the HR Services Team is managed effectively.
  • Keeping up to date on Trust policies, national terms and conditions for Agenda for Change staff and basic employment legislation.

GENERAL DUTIES

Ensure all documentation is processed and stored in accordance with departmental standards.

  • To work collaboratively with colleagues in the ER team as an active team member, assisting in the induction of any new team members.
  • Demonstrate a customer focused approach at all times, actively promoting a positive image of the HR Services/ER team.
  • To undertake such duties as may be required from time to time as are consistent with the responsibilities of the banding and the needs of the service.
  • Answer all telephone and email queries promptly and effectively, managing queries accordingly.
  • To cover the work of the other team members as required.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Human Resources/HR

HR / Administration / IR

HR

Trade Certificate

Lead on the application of certificates of sponsorship (cos) for any staff that may require this as part of their right to work.

Proficient

1

Epsom, United Kingdom