HR Support Center Coordinator

at  Maurices

BRAND OVERVIEW:

maurices is a women’s apparel retailer that celebrates feel good fashion for real life. It’s committed to its service with style promise and offering affordable fashion that takes women from workday to weekend and all of life’s adventures in between. With inclusive sizing from 0-24, maurices is famous for its versatile styles including key categories such as denim, dresses, tops, and more. Established in 1931, maurices operates 935 stores in communities across North America. Discover even more fashion at maurices.com.
Ready to apply? We currently have an opportunity for a HR Support Center Coordinator to join our team located at our Corporate Office-maurices-Duluth, MN 55802.
Ready to help bring feel good fashion for real life™ to hometowns across North America? Join our family of amazing individuals in our corporate office in Duluth, Minnesota, ranked one of the Top 100 Best Places to Live in 2019. Since 1931, we’ve helped women look and feel their best every day — making maurices not only a special place to shop, but a great place to work and connect. Apply today!

POSITION OVERVIEW:

The HR Support Center Coordinator provides accurate, timely, and high-quality responses to HR inquiries regarding recruiting, onboarding, data maintenance, payroll, benefits, HR policy and procedure, and the overall maurices associate experience via case, email, and phone. Additionally, the HR Coordinator is responsible for HR department administrative support including data entry, auditing, mailings, reporting, special projects, and other duties as assigned.

REQUIRED SKILLS & COMPETENCIES

• Critical, forward thinker with excellent communication skills, both verbally and in writing
• Responsible, self-motivated, pro-active, efficient
• Ability to switch gears quickly, and prioritize workload
• Shows system aptitude and a desire for continuous learning
• Ability to work in a fast paced team environment with creativity, problem solving skills, and poise
• Maintains high level of confidentiality
• Contributes to a culture of associate advocacy, continuous improvement, and exceptionally high standards

WORK EXPERIENCE AND EDUCATION REQUIREMENTS

• Two-year degree in human resources, business, or related field
• Previous experience in a HR support center or similar environment preferred
• Previous experience in Payroll Administration strongly preferred
• Previous experience in Benefits or Leave of Absence preferred
• Solid understanding of HR practices, processes, and systems (Workday preferred)

• Is the first point of contact for all HR related inquiries
• Partners with HR team members and/or other business areas to effectively resolve inquiries
• Is a resource in all aspects related to maurices HR policies and systems
• Properly documents actions taken to resolve cases, including all verbal and digital correspondence
• Processes unemployment claims, background checks, employment verifications, and subpoenas
• Maintains labor law postings compliance in all stores and corporate locations
• Facilitates company-wide I-9 and e-Verify compliance
• Supports the LOA and Benefits teams
• Supports the Field and Home Office HR teams with special projects
• Ensures all service delivery targets are met, including quality and performance metrics
• Compassionately advocates for all maurices associates