SKILLS AND EXPERIENCE

· Experience in a similar role
· Experienced with Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration and troubleshooting
· MCSE certification
· CCNA certification
· IT Security Protocols Mastery
· DR/BCP Experience
· Expertise in network data centre environments

· Some travel for installation or upgrades will be required
· Configuring and managing Microsoft Windows domain and Hyper-V virtualization environments
· Developing and maintaining Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration
· Diagnosing and troubleshooting problems with the virtualisation environment, including Microsoft and Linux operating systems
· Evaluating products and upgrades for appropriateness, oversee and implement system upgrade strategies
· Maintaining Dell server environment across multiple locations
· Providing 3rd-level support to Helpdesk engineers
· Leading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate
· Developing and analysing highly complex system standards, thresholds, and recommendations to maximize system performance
· Conducting capacity planning reviews with management and approving capacity plans formulated by less experienced personnel
· Develop strategies to manage the frequency of appropriate support packages/patch applications
· Monitoring server backups and network uptime maintenance and providing appropriate recommendations when required
· Liaising with 3rd party vendors for support and procurement
· Coordinating proposals and work estimates involving various system administration projects and solutions with business development personnel
· Designing and implementing secure systems, network policies and procedures, and providing technical guidance to the team.
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