Inside Sales Representative

at  Bardon Supplies Limited

Ajax, ON, Canada - 00000

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Jan, 2022Not Specified12 Oct, 20212 year(s) or aboveOrder Picking,Customer Service,Plumbing,Inside Sales,Communication Skills,DisabilitiesNoNo
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Description:

Are you looking for a well-established, profitable, stable, customer service driven company where you can share your experience and skills to make an impact? If so, then we want to hear from you!
Bardon Supplies Limited is a subsidiary of Canadian owned Deschenes Group Inc. and a leading wholesale distributor of industrial, commercial and residential plumbing, heating and air conditioning equipment, and industrial pipe, valves & fittings. We are searching for an Inside sales representative for our location in Ajax, Ontario.
Bardon Supplies operates 12 wholesale branches and 5 Bathworks retail showrooms across Ontario. We have proudly serviced our customers for over 50 years and we are looking for a dynamic, creative, self-starter to join our team and add to our continued success.
Under the supervision of the Branch Manager will serve the customers by phone or in person at both the service counter and through the order desk. This position requires constant follow-up and communication with purchasing, shipping, expediting and sales people to ensure the highest possible level of customer service. The focus of this position first and foremost is to ensure that we meet or exceed our customer’s expectations.
Actively uses selling techniques to increase sales i.e. complementary and substitution products as well as specially priced items.

EDUCATION:

· Grade 12 diploma or equivalent

EXPERIENCE:

· One year (12 months) warehouse experience, order picking
· One year (12 months) experience related to customer service in the plumbing and heating trade.
· Two years (24 months) minimal experience related to inside sales.

SKILLS:

· Customer-focused
· Good mathematical knowledge
· Good communication skills
· Knowledge of plumbing and heating supplies an asset

WE OFFER A COMPETITIVE COMPENSATION PACKAGE LINKED TO EXPERIENCE AND IS COMPLEMENTED WITH A FULL RANGE OF BENEFITS AS WELL AS A RETIREMENT SAVINGS PROGRAM AND PROFIT SHARING PLAN.

Bardon Supplies Limited welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Responsibilities:

· Receives from customers by phone, fax, and mail or via sales representative, sales orders and enters all information required for order picking into the system.
· Answers customer questions pertaining to price and product. Supply customer with relevant information. Provides alternatives and suggestions when appropriate.
· Calls customers for additional details and/or to give them the availability of special products and/or the replacement.
· Provides small quotes to customers using computer system as needed.
· Transcribes all non-stock material in order for the purchasing dept. to order the material.
· Follow-up on direct shipments from suppliers to customers to ensure billing to customer is timely.
·Must be willing to participate in various training programs (ie. vendor training sessions. etc.)


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Proficient

1

Ajax, ON, Canada