Interim Digital Engagement Officer

at  Triumph Consultants Ltd

JOB REF: MPS 0006 8364 / 1

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary

Skills/Technical skills:

• Proven ability to write and edit highly engaging digital copy for different audiences and to proofread to an excellent standard.
• Proven ability to establish and maintain digital communities and attract new online audiences and monitor progress.
• Good project management skills, ability to work proactively using own initiative, prioritise work and meet deadlines with well-developed time management skills.
• Excellent interpersonal skills written and face-to-face with a wide range of people that may have different beliefs or agendas.
• Exceptional digital literacy skills (Microsoft office, web power point) and analytical tools to measure impact of digital activities

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

• Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
• Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
• Your availability to work either immediately, or at short notice.
• Clearance.
• Please refer to the Role Requirements section above - your CV must address the requirements listed

WHAT’S INVOLVED WITH THIS ROLE:

Interim Digital Engagement Officer Reference no: MPS 0006 8364 / 1 Pay Rate: £148 per day PAYE TBC (including 36 days holiday) Note: the pay rate is provisional only and the ad will be amended with the confirmed rate, once received. CTC vetting required. This role is for a leading London Police organisation, candidates with current CTC/SC clearances will go through their vetting processes, currently this is taking up to 6 months. If you are already in a contract that potentially is not ending for a few months and this role is of interest, do let us know, we would be happy to discuss further. A Digital Engagement Officer is required to develop and deliver the marketing and advertising strategy, in close consultation with the Project Lead to build followers and meaningful engagement with our target audience. Key responsibilities:

• Provide a friendly and approachable social media presence through the expert use of language and tone.
• Respond to complaints, questions, and calls for service in an appropriate and timely manner.
• Design and create Instagram story content, prioritising and promoting high user engagement.
• Supervise the work of the Digital Engagement Assistant, providing training and development opportunities where appropriate and ensuring quality of service for all public contact.
• Create copy for online publication and review the draft copy of the Digital Engagement Assistant.
• Keep up to date with the latest social media platform functionality and trends.
• Work closely with the Content Production Officer to contribute to content development through creative meetings, trend scanning, and research.
• Analyse paid and organic social media data and create reports that demonstrate impact for a variety of audiences.
• Develop and maintain professional networks with contributing officers and staff from police forces around the UK to help harness user-generated content within our tone and style.
• Deliver webinars and presentations to the project management team, internal and external stakeholders, and young people in schools and youth clubs.
• Lead the Youth Advisory Group, facilitating monthly meetings with young people to research their opinions and experiences, and feed this back into our content and engagement strategies, and wider police networks.

• Work with partner agencies to deliver appropriate support for vulnerable children and young people.

  “Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: Experience:

• Experience of working in a digital engagement role.

• Proven success in delivering fully integrated digital content, adaptable to a range of audiences.
• Experience of working with digital media, including handling enquiries, and researching opportunities.

Skills/Technical skills:

• Proven ability to write and edit highly engaging digital copy for different audiences and to proofread to an excellent standard.
• Proven ability to establish and maintain digital communities and attract new online audiences and monitor progress.
• Good project management skills, ability to work proactively using own initiative, prioritise work and meet deadlines with well-developed time management skills.
• Excellent interpersonal skills written and face-to-face with a wide range of people that may have different beliefs or agendas.

• Exceptional digital literacy skills (Microsoft office, web power point) and analytical tools to measure impact of digital activities.

  NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

PLEASE QUOTE THE JOB TITLE & VACANCY REFERENCE NO. IN YOUR APPLICATION, OR WE WILL BE UNABLE TO MATCH YOUR CV TO THE ROLE BEING APPLIED FOR.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

• Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
• Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
• Your availability to work either immediately, or at short notice.
• Clearance.

• Please refer to the Role Requirements section above - your CV must address the requirements listed.

  Other preferable/desirable details to include on your CV, if applicable:

• Any local authority/public sector experience

• Any relevant qualifications held or being studied for.

AE If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via jobs@tclrec.com but please quote both the job reference and job title exactly as they appear below: