Inventory Technician I

at  Astreya

Hamburg, Hamburg, Germany - 00000

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Aug, 2021Not Specified29 May, 20212 year(s) or aboveGed,User Experience,ItNoNo
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Description:

Company Description
Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world’s most recognizable and innovative organizations.
Job Description

REQUIRED QUALIFICATIONS/SKILLS:

  • High school diploma or general education degree (GED) and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
  • Excellent written and verbal communications skills
  • Ability to work in a large team with minimal supervision
  • Capable of providing an outstanding user experience
  • Basic Inventory or IT knowledge
  • Ability to excel in a fast paced work environment
  • Ability to make sound decisions when faced with competing priorities
  • Results oriented and can identify the steps to be taken to achieve objectives

PREFERRED QUALIFICATIONS:

  • Past business operations exposure
  • Some customer experience background or familiarity

Responsibilities:

  • Assist with inventory and asset management, conference room preventative maintenance, and e-recycling
  • Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction
  • Help to ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.
  • Deploy and recover laptop and desktop images
  • Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing
  • Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)
  • Assist with utilizing Inventory Data management software to maintain inventory accuracy and workflow
  • Contribute to large scale global projects as needed
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Information Technology/IT

IT Software - Other

Technician

Diploma

Proficient

1

Hamburg, Germany