IP and Optical Network Customer Support Engineer

at  Ribbon

Fort Lauderdale, Florida, USA - 00000

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate14 Sep, 2021Not Specified14 Jun, 20215 year(s) or aboveProject Planning,Testing,Operating Systems,Management Skills,Communication Skills,RsvpNoNo
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Description:

Ribbon is looking for an IP and Optical Network Customer Support Engineer to join our Ft. Lauderdale based Customer Support Team
*The position is located in South Florida, USA

Requirements:

  • Strong background and minimum of 5 years hands-on experience in the configuration, operation and testing of optical DWDM, Layer-2/3 and IP/MPLS networks
  • In-depth knowledge of high speed 100/400G optical networking interfaces as well as IP data protocols (examples: BGP, OSPF, ISIS, RSVP, etc.)
  • Excellent verbal and written communication skills, problem solving, project planning, and time management skills
  • Familiarity with Network Management Systems (NMS)
  • Experience with Unix and Linux operating systems
  • Knowledge of SNMP functionality and configuration including use of MIB browser applications
  • Knowledge of Front Haul network interfaces (CPRI & eCPRI) a bonus
  • Must be a US citizen or currently authorized to work in the US
  • Ability to travel when require

How To Apply:

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Responsibilities:

  • Provide high-quality technical support to customers via telephone, remote connection, and on customer site as required
  • In-depth configuration and troubleshooting of optical DWDM, Layer-2, Layer-3, IP/MPLS networks utilizing industry-standard test equipment
  • Interface with Tier 3 support teams at the company’s R&D centers when necessary to resolve hardware and software problems
  • Perform equipment and network management SW upgrades
  • Provide technical support for Ribbon Field Engineers
  • Provide semi-formal training classes as well as OJT to Customers as required

Requirements:

  • Strong background and minimum of 5 years hands-on experience in the configuration, operation and testing of optical DWDM, Layer-2/3 and IP/MPLS networks
  • In-depth knowledge of high speed 100/400G optical networking interfaces as well as IP data protocols (examples: BGP, OSPF, ISIS, RSVP, etc.)
  • Excellent verbal and written communication skills, problem solving, project planning, and time management skills
  • Familiarity with Network Management Systems (NMS)
  • Experience with Unix and Linux operating systems
  • Knowledge of SNMP functionality and configuration including use of MIB browser applications
  • Knowledge of Front Haul network interfaces (CPRI & eCPRI) a bonus
  • Must be a US citizen or currently authorized to work in the US
  • Ability to travel when required


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

Networks

Graduate

Proficient

1

Fort Lauderdale, FL, USA