IT Field Engineer

at  Beauparc

QUALIFICATIONS:

• Proven experience as an IT field engineer or similar role.
• Strong knowledge of networking principles and PC hardware repair.
• Basic understanding of PLCs and industrial automation systems.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Valid driver’s license and willingness to travel to client sites.
• High school diploma or equivalent; degree in IT, computer science, or related field is preferred.
• Valid Driving Licence Required.

NOW LET US TELL YOU ABOUT THE ROLE:

We are seeking a skilled IT Field Engineer to join our dynamic team. The ideal candidate will possess a strong foundation in network management, PC repair, and printer maintenance. Knowledge of Programmable Logic Controllers (PLC) is a plus, though not mandatory as training will be provided. The role demands excellent troubleshooting skills and a dependable character. Familiarity with Hikvision CCTV systems is beneficial but not essential, as we offer comprehensive training for the right candidate.

KEY RESPONSIBILITIES:

• Install, configure, and maintain network systems, including routers, switches, and WiFi equipment.
• Perform on-site and remote troubleshooting and repairs of PCs, laptops, and printers.
• Understand basic PLC operations and assist in troubleshooting industrial automation systems.
• Provide support and maintenance for Hikvision CCTV systems, with training provided as needed.
• Deliver exceptional customer service, ensuring timely and effective resolution of issues.
• Maintain accurate records of repairs, fixes, and maintenance activities.
• Collaborate with the IT team to ensure smooth functioning of all IT equipment and systems.