WE’RE TRANSFORMING THE GROCERY INDUSTRY

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

MINIMUM QUALIFICATIONS

• 5+ years of experience leading technical projects as a Project Manager, preferably with a focus on business systems and customer-facing platforms.
• Strong experience managing large-scale projects involving multiple teams and stakeholders.
• Hands-on project experience with IT tools such as Okta, Google Workspace, Slack, Jamf, Intune
• Proven track record in change management, including managing communications and adoption strategies.
• Skilled at creating and managing project plans, budgets, charters, and timelines independently.
• Excellent interpersonal and organizational skills, with the ability to manage competing priorities in a fast-paced environment.

PREFERRED QUALIFICATIONS

• Highly organized and detail oriented
• Experience with Atlassian products like Jira and Confluence for project tracking and documentation.
• Strong technical aptitude with the ability to understand system integrations and data flows.
• Analytical mindset with a focus on using data to drive decisions and measure project success.
• Collaborative mindset with an ability to build trust and drive alignment across teams.
• Effective and proactive communicator who can provide excellent customer service to all levels of employees, management, and vendors
• The ability to function effectively in a fast paced environment, manage multiple initiatives simultaneously, and adapt quickly to shifting business priorities.

We are seeking a seasoned IT Technical Project Manager with a proven track record of managing and delivering complex technical projects related to IT systems, such as Okta, Slack, and Google Workspace. In this role, you will work closely with key stakeholders across departments, such as HR, Finance, and Accounting, to ensure successful project implementation, drive process improvements, manage change effectively, and align technology solutions with business needs. The ideal candidate will bring expertise in project management, change management, and stakeholder engagement, coupled with a deep understanding of IT systems.