ITSM Administrator
at Scientific Research Corporation
Atlanta, GA 30339, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 26 Nov, 2024 | Not Specified | 29 Aug, 2024 | N/A | Programming Languages,Maintenance,Change Management,Asset Management,Automation,Web Applications,Case Management,Servicenow,Design,Javascript,Sharepoint Administration,Cab | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
MINIMUM SKILLS & REQUIREMENTS:
- 2-3 years’ experience with ServiceNow (ITSM and HR Case Management) including administration and maintenance of:
- Incident, Problem, HR Case Management, and SLAs
- Change Management and CAB
- Asset Management
- Workflow design and automation
DESIRED SKILLS:
- Experience with SharePoint administration and design
- Experience developing in other areas is a strong plus, including
- SharePoint development and/or MS Teams integration
- Microsoft SQL Server database (Transact SQL, SSIS and/or ADF, SSRS, SSAS/DAX, PowerBI, and other reporting environments)
- Custom web applications in Blazor, .NET, C#, JavaScript, or similar programming languages
- Experience developing software for a secure environment
- Experience with design and development in DNN or similar content management platforms
ABOUT US
Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.
Scientific Research Corporation offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Responsibilities:
Initial duties will consist of:
- Assist with deployment of ServiceNow to automate or replace existing HR and IT processes
- Maintain company intranet (HTML and SharePoint) and public website (DNN)
- Resolving support tickets relating to assigned areas
- Work with internal customers and IT Business Analysts to define software requirements based on end goals and customer needs
- Document system interfaces and architecture for internal IT reference
- Create end user documentation as needed
As ServiceNow deployment is completed, ServiceNow development is expected to slow down and this role will begin assisting in other development areas, including:
- SharePoint maintenance, design, development, and integration
- Report and dashboard development using on-prem and cloud Microsoft tools (Transact SQL, SSIS and/or ADF, SSRS, SSAS/DAX, PowerBI)
- Software design, development, and maintenance of existing applications
- Anticipate potential issues and test software to ensure consistent quality, including .NET and other full stack applications
- Recommend improvements to software components and system architecture
- Provide technical support and administration of application software
Requirements:
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Application Programming / Maintenance
Other
Graduate
Proficient
1
Atlanta, GA 30339, USA
