Job No. 541320 Campus Programming Coordinator

at  California State University

Job no: 541320
Work type: Staff
Location: Bakersfield
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)
CLASSIFICATION TITLE: Student Services Professional II

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or job-related field and two (2) years of recent related experience. Specialized experience during which the applicant has acquired and successfully applied the appropriate knowledge and abilities may be substituted for the required education on a year-for-year basis. A master’s degree in a job-related field may be substituted for one year of the professional experience.

SKILLS, KNOWLEDGE & ABILITIES (SKA’S) –

• Regular and reliable attendance is required.
• Working knowledge of the practices, procedures, and activities of the program to which assigned.
• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques; and of the principles of individual and group behavior.
• Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
• Ability to advise students individually and in groups on routine matters where required.
• Ability to recognize multicultural, multisexed and multi‑aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
• Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Demonstrated ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure, policies and procedures.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS:

• Master’s degree in Higher Education, Student Affairs, Educational Leadership, or related field.
• Experience working in a higher education setting, specifically in student programming.
• Experience advising and mentoring students, with a focus on leadership development and academic success.
• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
  PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.

Campus-wide Programming

• Collaborate with the Campus Programming team to conceptualize, develop, and implement a diverse range of campus-wide events and activities, ensuring alignment with the university’s mission and student interests.
• Contribute to the development of event themes, objectives, and schedules, considering student feedback and cultural diversity.
• Coordinate logistical aspects such as securing venues, arranging for equipment and supplies, and coordinating event timelines to ensure smooth execution.
• Coordinate the dissemination of promotional materials including flyers, posters, social media content, and email campaigns to effectively market events to the campus community.
• Participate in planning committees, offering guidance on event logistics, budgeting, risk management, and attendee engagement strategies.

Student Advisement and Leadership Development

• Support the planning, coordination, and implementation of the CSUB Sensational Sophomores program (Sophomores, Juniors, and Senior Classes), a campus group that selects academically responsible freshman and develops them as leaders.
• Track academic performance of the students by maintaining comprehensive records of academic achievements to ensure graduation pathway success.
• Serve as a resource for students by providing guidance on community service opportunities and participation by actively researching, curating, and disseminating information about various community service initiatives, organizations and events both on and off-campus.
• Engage with program students and contribute to their academic success.
• Maintain consistent communication with students by phone, email, and face-to-face ensuring program retention and completion.
• Provide leadership development to students by exposing students to campus leaders through monthly engagements and presenting on leadership topics.
• Assist with coordinating and planning opportunities with campus leaders to meet with the program students.
• Support program logistics to ensure a quality experience for the students.

Department Rental Space Scheduling & Billing

• Responsible for scheduling the CSUB Stockdale Room and Courtyard including daily work on 25Live to ensure approvals and billing for events, meetings, and programs are completed accurately.

Department Operations and Budget Support

• Assist the Director of Campus Programming with the day-to-day functions of the department.
• Provide lead direction to student assistants through scheduling and assigning daily responsibilities.
• Monitor department email account for inquiries and assist with answering and responding to department calls.
• Perform regular budget reviews as a part of pro-card reconciliations, paying invoices, and event reports.