Key Account Manager at SGS
PAW6, , Australia -
Full Time


Start Date

Immediate

Expiry Date

07 Oct, 25

Salary

0.0

Posted On

07 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Stakeholder Management

Industry

Other Industry

Description

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.
Job Description

We are seeking a full-time Key Account Manager based at Perth Airport. As a senior member of the Environment, Health & Safety team, you will play a key role in:

  • Ensuring SGS meets its contractual obligations under the Sampling and Analysis contract
  • Assisting in the management of field activities
  • Developing new or enhanced service offerings to support business growth
  • Building and strengthening client relationships

Other responsibilities include, but are not limited to:

  • Work closely with clients to scope out sampling/projects requirements, including sampling method, logistics, equipment requirements, inductions and training.
  • Prepare Job Safety Analysis’ (JSA’s) and Risk Assessments.
  • Liaise with field teams to make sure they have all required inductions, training, job details and equipment on site to ensure the job is completed in accordance with the proposal and the client’s expectations.
  • Liaise with clients with on site trouble shooting matters
  • Develop and maintain a safety management plan for the scope of work
  • Assist with creating field sampling schedule and changes as needed.
  • Conduct regular site visits and audits.
  • Prepare quotes as requested
  • Timely reporting of data in line with contract scope and provision of technical feedback to requesters and contract owner
  • Ensure invoices are issued promptly and correctly
  • Participate in training and development programs.
  • Participate in operational meetings/forums as required.

QUALIFICATIONS

  • Tertiary qualification in Science
  • Possesses an interest in working in a environmental sampling and laboratories
  • A history in customer service or similar stakeholder management (desirable)
  • Self-starter with a high degree of initiative
    Additional Information
Responsibilities

We are seeking a full-time Key Account Manager based at Perth Airport. As a senior member of the Environment, Health & Safety team, you will play a key role in:

  • Ensuring SGS meets its contractual obligations under the Sampling and Analysis contract
  • Assisting in the management of field activities
  • Developing new or enhanced service offerings to support business growth
  • Building and strengthening client relationship

Other responsibilities include, but are not limited to:

  • Work closely with clients to scope out sampling/projects requirements, including sampling method, logistics, equipment requirements, inductions and training.
  • Prepare Job Safety Analysis’ (JSA’s) and Risk Assessments.
  • Liaise with field teams to make sure they have all required inductions, training, job details and equipment on site to ensure the job is completed in accordance with the proposal and the client’s expectations.
  • Liaise with clients with on site trouble shooting matters
  • Develop and maintain a safety management plan for the scope of work
  • Assist with creating field sampling schedule and changes as needed.
  • Conduct regular site visits and audits.
  • Prepare quotes as requested
  • Timely reporting of data in line with contract scope and provision of technical feedback to requesters and contract owner
  • Ensure invoices are issued promptly and correctly
  • Participate in training and development programs.
  • Participate in operational meetings/forums as required
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