Learning & Development Consultant

at  Nedbank

JOB CLASSIFICATION

Job Family
Human Resources
Career Stream
Organisational Effectiveness (Learning and Od)
Leadership Pipeline
Manage Self: Professional
FAIS Affected

TECHNICAL / PROFESSIONAL KNOWLEDGE

• Banking knowledge
• Banking procedures
• Business Acumen
• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Resource allocation principles
• Risk management process and frameworks
• Strategic planning
• Business writing skills
• Cluster Specific Operational Knowledge
• financial principles
• people and group dynamic
• principles of adult learning
• learning and development

Behavioural Competencies

• Earning Trust
• Communication
• Work Standards
• Building partnerships
• Planning and Organizing
• Technical/Professional Knowledge and Skills

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JOB PURPOSE

To provide learning and development solutions which enable business units to meet objectives and build current and future knowledge and skills capacity.

JOB RESPONSIBILITIES

• Achieve business strategy, objectives and values through reviewing Nedbank and Business Unit Plan, by ensuring delivery of learning interventions related to systems, process, services and solutions.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Enable up-skilling and corrective action.
• Obtain buy-in for developing new and/or enhanced processes.
• Analyse and determine specific stakeholder Learning and Development requirements and manage expectations.
• Align learning solutions with learning needs.
• Ensure clear understanding of Business Unit Learning and Development requirements and align needs to learning solutions.
• Develop collaborative relationships with vendors.
• Identify trends that may impact on the delivery of learning plans.
• Add value to Nedbank by identifying opportunities to influence the improvement or enhancement of business processes and methodologies.
• Determine how Learning and Development contributes to the achievement of the strategy.
• Develop Business Unit specific Learning and Development plan by participating in the development of the Business Unit plan.
• Ensure Learning and Development plan sign-off.
• Evaluate delivery and quality of training courses and ensure successful transfer of skills.
• Stay abreast of that which can impact on Learning and Development delivery.
• Ensure Learning and Development solutions suit the audience and addresses development needs.
• Ensure relevant business plans by updating and amending business plans and deliverables in line with changes in the business.
• Agree on deliverables by identifying the project scope and learning needs.
• Ensure adequate funding and that business requirements are met and prioritise learning projects and interventions.
• Obtain funding for required but unplanned learning projects and interventions. Determine Learning and Development resource (vendors) requirements.
• Stay within the budget and avoid unauthorised expenditure, taking corrective action where required.
• Ensure accuracy data input into monthly and annual Skill Development reports.
• Draft Skills Development progress report and expenditure against projected target.
• Minimise and mitigate business risk exposure and educate the business on the learning process for various business learning offerings.
• Ensure that the Education Policy is adhered to.