Majors Assistant

at  Costco AU

POSITION SUMMARY

Sells merchandise in the major appliance, jewellery, and electronics section of the warehouse. Provides prompt and courteous customer service to members, employees, and suppliers. Answers questions, demonstrates the merchandise, and explains the features. Sets up, cleans, and maintains displays. Stocks and maintains condition of department merchandise. Follows proper safety procedures and standards.

QUALIFICATIONS (COSTCO-SPECIFIC OR INDUSTRY SPECIFIC SKILLS THAT CANDIDATES SHOULD POSSESS):

• Education/Training: High School Certificate or higher.
• Licenses/Certifications: None
• Experience/Skills: Sales, Costco or comparable experience, customer service, knowledge of electronics, jewellery and appliances.

OTHER SPECIFIC REQUIREMENTS:

Full COVID-19 vaccination or medical contraindications certificate
Must be available to work PM’s, rotating roster including weekends

JOB DUTIES/ESSENTIAL FUNCTIONS

• Provide and ensure prompt and courteous customer service to members, employees, and suppliers
• Answer member questions, demonstrates merchandise and explain features
• Assist members in loading merchandise to cart
• Maintain current knowledge of technology and trends of sales area merchandise
• Communicate with Majors Supervisor regarding quantity, status, price, delivery, and promotion of merchandise
• Follow merchandising standards and practices
• Set up, clean and maintain merchandise displays
• Align and faces merchandise to front, collect and returns stray items, and stock to maintain high merchandise levels
• Review lists of items for Forklift Drivers to place in the aisles for stocking
• Participate in merchandise moves
• Check and approve merchandise for member returns
• Make and check accuracy of merchandise signs and marking
• Clear debris from the sales floor and performs security lock-up
• Follow proper Merchandising and general safety procedures and standards
• Spot for Forklift Drivers to keep people out of fall-danger zone
• Assist in other departments of the warehouse as necessary
• Assist members in loading merch to cart and their vehicles.

NON-ESSENTIAL FUNCTIONS

• Assists with front end duties and in other departments of the warehouse, as necessary.