EDUCATION AND/OR TRAINING:

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field.
• Proven experience as a Product Manager or in a similar leadership role within the IT industry.

RELEVANT WORK EXPERIENCE:

• 5+ years’ experience, including 2+ at a leadership level
• Extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
• Solid analytical and problem-solving abilities, leveraging data to inform decision-making.
• Business acumen and the ability to align product strategies with organizational goals.
• Familiarity with technology trends and the ability to anticipate market needs and opportunities.
• Experience with project management tools and product management software is a plus.
• Strong understanding of software development processes and methodologies, particularly agile practices.
  

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• Develop a deep understanding of the users, current platform features, the domain, and always try to identify “what problem are we trying to solve?”
• Discover, define and validate problems presented by user insights, stakeholder priorities, organizational needs, and technical team members.
• Ideate simple, creative solutions for functionality needed to move business objectives forward.
• Develop and maintain a comprehensive product roadmap, prioritizing features and enhancements based on market trends, user feedback, and business priorities.
• Build a clear vision and scope documentation. Define minimum viable product; identify trade-offs between feature set and time to market.
• Partner with Business Analysts(s) and UX Designers to document use cases, workflows, wireframes, design requirements, and other materials needed to support product creation and refinement
• Collaborate with Business Analysts to translate product requirements into Epics, User Stories, and build a shared understanding with the technical and support teams
• Define product goals and metrics for the platforms you support
• Be the voice of the users – advocating for user focused improvements and experiences
• Collaborate with clear communication and a positive, results-oriented approach with internal teams and departments
• Coordinate with product peers and their teams to share learnings and ensure quality cross-platform experience
• Provide input and lead improvement of product team organizational procedures and processes.
• Coach teams to encourage a growth and innovation mindset. Ensure team is learning and implementing product management best practices.
• Set clear objectives and expectations for the scrum teams and ensure they have the necessary resources and tools to excel in their roles.
• Monitor the progress of ongoing projects, identify potential roadblocks, and take corrective actions to keep projects on track.
• Foster strong partnerships with engineering, design, marketing, and other relevant teams to ensure smooth product development, launch, and post-launch support.
• Coordinate efforts between different teams to address dependencies and maximize efficiency in the product development process.
• Engage with internal and external stakeholders to understand their needs, gather feedback, and communicate product plans and updates effectively.
• Manage expectations and provide regular updates on product development progress, milestones, and potential changes in scope.
• Establish key performance indicators (KPIs) and metrics to evaluate product success and identify areas for improvement.
• Analyze product performance data and user feedback to drive data-driven decisions for product enhancements and future iterations.
• Perform all other duties and special projects as assigned.

Candidate Expectation:

• You are an experienced product manager or business analyst who is comfortable spending time in the problem space
• You can manage complexity and adjust your process to the context you’re working in
• You’re as comfortable building a must have feature as you are improving a metric, or driving a long term business outcome
• Your natural inclination is to work collaboratively, to be transparent and seek and give feedback continuously
• You are comfortable leading teams, both directly and indirectly to build great experiences.
• You thrive under pressure and in a fast paced environment