Manager, Product Management

at  MasterCard

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Product Management
Role

This role requires an experienced individual with demonstrated success managing robust programs and product go-to-market execution, enabling scale. Key responsibilities include:

• Manage, align and execute on opportunities/challenges across highlighted business lines
• Lead coordination of business and customer activities across different teams, in relation to products and cross-product bundles.
• Build strong relationships across Mastercard including customer, technology, and global product teams
• Identify and prioritize new opportunities to drive awareness to expand value of highlighted solutions
• Measure against in-year and multi-year revenue targets, and support for finance forecast cycles
• Develop external program narratives, value quantification tools, and support in customer conversations as required.
• Drive strategic thinking for product enhancements, factoring in external considerations, regulatory environment and internal innovation roadmap.
• Leverage and share data insights, voice of the customer to drive process and product enhancements
• Responsible for launching, scaling, and optimizing highlighted solutions across NAM
• Serve as a Subject Matter Expert and support advanced sales opportunities when needed

All About You

• Bachelor’s degree
• Experience working with large and emerging Financial Services, Technology, Service Providers, Processors, and/or Digital Platform Partners
• Understanding of the Canadian market, and more specifically the payments industry
• Demonstrated ability to act with customer focus and execute with urgency
• Ability to forge strong relationships, with internal and external stakeholders as required
• Outstanding collaboration and interpersonal communication skills
• Self-starter, highly organized, collaboration-minded and results driven
• Ability to multi-task and work on multiple projects in a fast-paced environment
• Overnight travel as required (5-10%)

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

This role requires an experienced individual with demonstrated success managing robust programs and product go-to-market execution, enabling scale. Key responsibilities include:

• Manage, align and execute on opportunities/challenges across highlighted business lines
• Lead coordination of business and customer activities across different teams, in relation to products and cross-product bundles.
• Build strong relationships across Mastercard including customer, technology, and global product teams
• Identify and prioritize new opportunities to drive awareness to expand value of highlighted solutions
• Measure against in-year and multi-year revenue targets, and support for finance forecast cycles
• Develop external program narratives, value quantification tools, and support in customer conversations as required.
• Drive strategic thinking for product enhancements, factoring in external considerations, regulatory environment and internal innovation roadmap.
• Leverage and share data insights, voice of the customer to drive process and product enhancements
• Responsible for launching, scaling, and optimizing highlighted solutions across NAM
• Serve as a Subject Matter Expert and support advanced sales opportunities when neede

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines