ABOUT US

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

• Support and assist Market Managers for operational tasks, and coordinate with other departments involved in the assigned project.
• Resolve all issues relating to accounting, allotment, notification, cancellations, price adjusting, product polish etc.
• Responsible for timely and accurate delivery of daily work to meet given targets.
• Co-ordinate and communicate with corresponding team to achieve the goals.
• Continuously provide effective suggestions to improve current systems and tools.
• Manage other assigned and ad-hoc tasks.