Mountain Operations Duty Manager

at  Grouse Mountain Resort

Proud to be 100% Canadian-owned, Northland Properties’ are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Job Title: Duty Manager
Location: North Vancouver
Department: Mountain Operations
Reports to: Director & Manager, Mountain Operations
Role Status: Full time – Permanent – Salaried

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.

JOB SUMMARY:

As a Duty Manager, you will oversee the daily operations of the Mountain Operations department, including lift operations, terrain park, snow removal, transport, dispatch, grooming, winter attractions and patrol. The Duty Manager is responsible for leading multiple teams to success and ensuring a safe and exceptional experience for all mountain guests.

REQUIRED QUALIFICATIONS AND ABILITIES

• 2 years of supervision of a team larger than 10 people preferred
• Risk Management and Incident Investigation experience an asset
• Valid class 5 driver’s license
• Proficient skier or snowboarder required
• Experience in four season resort supervision or management an asset
• Snowmobile experience an asset
• Hands-on leader with a proven track record of superior guest satisfaction
• Competent administrative and computer skills, e.g. POS, MS Office
• High energy and strong work ethic
• Ability to work shift work including early mornings and late afternoon shifts

EQUAL OPPORTUNITY EMPLOYER

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Please refer the Job description for details