Multi-Skilled Technician

at  CBRE

EDUCATION

• Higher Diploma level qualification in mechanical/electrical engineering
• IOSH or equivalent H&S training

KEY TASKS

• Able to manage cost related/delivery of maintenance activities (specialist and self-perform)
• Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc
• Ensure all client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements or appropriate SLAs
• Operate to an Asset management plan
• Operate dilapidation and update plans relating to critical environments
• Operate change control process covering business critical areas
• Meet clients SLAs to ensure compliance and performance, covering business continuity
• Provide technical management reports as required
• Provide emergency response standby, call out
• Monitor utilities management and environmental programmes
• Support critical environment related technical audits in country/acct sites
• Support cost-effective procurement of engineering maintenance services
• Operate within annual engineering budgets for the maintenance and repair of the services
• Operate to forward maintenance plan that tracks asset condition and projected maintenance costs on a 5 year rolling basis
• Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems
• Advise the Facilities Management Team of changes in critical environment requirements
• Lead and develop a One Team approach with all CBRE staff and supply partners as part of Third Party Contractor Management
• Liaise with the Technical Manager for UK & Ireland to support contractor management networking with other accounts to provide Best Practice and assist with the Global Continuous Improvements Programme
• Plan Statutory Compliance Maintenance and Testing and report, as required, the Statutory Compliance Audit Report to the Technical Services Manager
• Ensure all PPM’s and Critical Facility PPM’s are carried out to schedule
• Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly
• Ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLA’s
• Fully understand the operational protocols associated with alarm conditions and auxiliary back-up system capabilities
• Respond to work interruptions, outages or emergencies consistent with the SLA
• Establish emergency response escalation programs working with the client Security to ensure the appropriate Cisco and landlord representatives are notified of emergency conditions in a timely manner
• Ensure that financial processes are adhered to at all times
• Liaise with the CBRE EHS specialist to ensure audit compliance at all times