Network and Security Administrator

at  Dar Al Shifa Hospital

QUALIFICATIONS, COMPETENCIES AND SKILLS

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

EXPERIENCE:

• Minimum of 5 years of experience in network, security, and unified communications administration.
• Strong expertise in Cisco ACI, Cisco DNA Center, SD-Access, Cisco ISE, and CUCM.
• Proficiency with Palo Alto and Fortinet FortiGate firewalls.
• Relevant certifications such as CCNP, PCNSE, NSE, or equivalent are highly desirable.
• In-depth knowledge of network protocols, routing, switching, security technologies, and unified communications.
• Excellent analytical, problem-solving, and communication skills
• Proven leadership experience in a network and security environment.
• Strong knowledge of industry best practices and emerging trends in network and security.

Preferred Skills:

• Experience with cloud security and networking (AWS, Azure, etc.).
• Familiarity with scripting and automation tools (Python, Ansible, etc.).
• Knowledge of network virtualization technologies and concepts.

Language: Well versed in English and Arabic Languages.
Computer Proficiency: Good Computer Skills, Proficient in MS Office and related software applications.

PURPOSE AND SCOPE OF THE JOB

Experienced Network and Security Administrator with a comprehensive background in Cisco ACI, Cisco DNA Center, SD-Access, Cisco ISE, CUCM, Palo Alto, and Fortinet FortiGate. The ideal candidate will be responsible for designing, implementing, managing, and securing the company’s network infrastructure and unified communications systems.

MAIN DUTIES AND RESPONSIBILITIES/PERFORMANCE STANDARDS

1. Network Design and Implementation:

• Design, deploy, and manage Cisco ACI fabric solutions in data center environments.
• Utilize Cisco DNA Center for network automation, assurance, and analytics.
• Implement and manage Cisco SD-Access for secure network segmentation and policy-based access control.
• Configure and maintain Palo Alto and Fortinet FortiGate firewalls for network security.

1. Unified Communications:

• Deploy, configure, and manage Cisco Unified Communications Manager (CUCM) to support voice and video communication solutions.
• Administer and optimize unified communications infrastructure, including call routing, voicemail, and collaboration tools.
• Troubleshoot and resolve issues related to voice quality, connectivity, and system performance.

1. Security Management:

• Configure and manage Cisco ISE for secure network access control, identity management, and policy enforcement.
• Manage and maintain security configurations on Palo Alto and Fortinet FortiGate devices, including threat prevention, VPN, and firewall rules.
• Conduct regular security assessments and implement mitigation strategies to protect against vulnerabilities and threats.

1. Network Monitoring and Optimization:

• Monitor network and unified communications performance using Cisco DNA Center and other monitoring tools.
• Identify and resolve network issues to ensure optimal performance and minimal downtime.
• Maintain detailed network and communications documentation, including configurations, topologies, and standard operating procedures.

1. Support and Troubleshooting:

• Provide advanced technical support for network and security-related incidents, ensuring quick resolution and minimal impact on business operations.
• Collaborate with cross-functional teams to address complex technical issues and implement network changes.
• Participate in on-call rotations to provide 24/7 support and incident response.

1. Continuous Improvement:

• Stay current with the latest trends and technologies in network, security, and unified communications.
• Proactively recommend and implement improvements to network architecture, security policies, and unified communications systems.
• Mentor and train junior network engineers and administrators.