Operations Innovation Specialist

at  DaVita

825 S 8TH STSuite 300, MINNEAPOLIS, Minnesota, 55404-1212, United States of America
At DaVita Clinical Research, we find that our best leaders are those who create an inspiring vision, have a desire to shape the future of medicine, and empower their team to achieve success. They enjoy tackling difficult problems and believe that the best way to solve them is through a collaborative environment that involves team efforts. They take ownership of results and instill accountability in those they lead. They are driven, compassionate, strong communicators, relationship builders, and find real fulfillment in challenging and impactful work.

MINIMUM QUALIFICATIONS:

• BA/BS degree in data-driven field (e.g., Computer Science, Information Systems, Epidemiology, Biostatistics, Public Health, Health Services Research, Social Science, Econometrics, IT) is required
• 4+ years of compliance related experience with the ability to analyze laws and regulations, conduct investigations, evaluate and assess programs is strongly preferred
• Clinical Trials experience is preferred
• Capacity to work effectively in a remote environment is required
• Demonstrated ability to work well with cross-functional groups.
• Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
• Demonstrated ability to successfully deliver multiple, cross-functional, high impact projects/initiatives
• Demonstrated strengths in organizational, attention-to-detail, follow-through, reasoning, critical thinking, creativity, project management, and problem-solving skills
• Demonstrated ability to effectively communicate information, including to audiences with varying degrees of familiarity
• Experience working in a collaborative team environment is required
• Ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames
• Self-starter with high degree of initiative, curiosity, urgency, and follow through is required
• Ability to travel up to 5% of the time, depending on business needs
  DaVita Clinical Research (DCR), a wholly owned subsidiary of DaVita Inc., is the research arm of DaVita. DCR innovates through retrospective outcomes research aimed at improving care and quality of life for people with kidney disease. DCR assists pharmaceutical and medical device companies in the design, recruitment and completion of clinical trials using its renal research site network. For 30 years we have helped 500+ clients with their development projects. DCR is based in Minneapolis, MN and operates in locations across the US.

We are dedicated to improving the lives of our kidney care patients through:

• Industry sponsored clinical trials in End Stage Kidney Disease and Chronic Kidney Disease
• Internal prospective and retrospective research that helps inform the clinical care of our

dialysis facilities and answer critical questions. See our most recent publications:

• https://www.davitaclinicalresearch.com/media-library/scientific-library/
• Using technology to allow clinical trial enrollment remotely to increase options for patients

and enhance patient experience

SOUND LIKE YOU? THEN YOU MIGHT BE A GREAT FIT FOR OUR OPERATIONS INNOVATION SPECIALIST ROLE WITH DAVITA CLINICAL RESEARCH (DCR)

We are looking for a highly motivated, positive and innovative Operations Specialist who has a strong understanding of key business process and compliance. The position is responsible for refining and maintaining DCR’s operational compliance program and assisting to ensure its ongoing effectiveness & sustainability. The position also supports the operational innovation of key business processes. The position’s responsibilities also include, but are not limited to:

• Assistance with critical initiatives, process improvements, and change management
• Supporting proposed new or improved businesses processes and working with department stakeholders
• Deliver ongoing, highly effective communication of progress to Senior Manager, Operations Innovations and stakeholders
• Producing/contributing to and organizing key documents & associated management process to ensure documentation integrity & accuracy
• Must be willing to stretch “up” and “down” in responsibilities

We are seeking a teammate who is compassionate, purposeful and motivated by meaningful work.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• 40% - Maintain & refine DCR’s operational compliance program with a robust process ensuring its ongoing effectiveness & sustainability.
• 20% - Contribute to production of key required documentation including, but not limited to: business processes, work instructions, memos, policies/procedures, handbooks, etc. in collaboration with Quality and other functional areas, ensure policies/procedures and other key documentation reflect current state business process. Manage document repository to ensure real-time accuracy & completeness
• 10% - Proactively identify improvement opportunities and execute appropriate action plans & projects. Actively escalate conflicts in priority or resource.
• 10% - Stakeholder reporting regarding program, project/initiative status, progress, issues/barriers
• 10% - Maintain & continuously enhance subject matter expertise in compliance and business areas
• 5% - Contribute as team member or leader on other special projects
• 5% - Other duties as assigned