Parking Department Coordinator

at  California State University Long Beach

Job no: 543063
Work type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time

JOB SUMMARY

Under the direction of the Operations Manager, the incumbent provides high-level support to the Parking & Transportation Services (PTS) front office. This includes delivering customer service, coordinating administrative support for all PTS departments, overseeing special projects, and supporting PTS promotional activities. Additionally, the incumbent directly supports the Director of PTS and the Parking Operations Manager.

KNOWLEDGE SKILLS AND ABILITIES

Seeking a candidate with excellent customer service skills and proficiency in customer operating systems, including Microsoft Excel, Microsoft Word, Microsoft Outlook, and Microsoft Teams. The ideal candidate will have strong interpersonal communication skills, enabling effective project coordination and meeting setup. Exceptional written communication skills and the ability to accurately enter data are essential. Organizational skills are crucial, as the candidate must be able to work independently, manage multiple priorities, and complete work assignments in a timely manner. The ability to establish and maintain effective working relationships, handle multiple priorities in a fast-paced environment, and safeguard confidential information is required. Experience with automated systems, particularly PeopleSoft, is preferred. The candidate should also demonstrate the ability to independently research problems and recommend appropriate solutions to the Operations Manager or Director of PTS. Additionally, the ability to supervise students is necessary.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university’s commitment to a “vision of excellence.”

EDUCATION AND EXPERIENCE

• Equivalent to five years of administrative support experience required.
• Previous experience working at a university preferred.
• BA degree preferred.

PHYSICAL SUMMARY

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

• Coordinates day-to-day support for the Parking & Transportation Services department front office - Under the direction of the Operations Manager, the incumbent assists in coordinating the day-to-day operations for the front office in accordance with departmental procedures, which includes some general supervision of office student assistants.
• Coordinates administrative support for Parking & Transportation Department - Responsible for a wide range of sensitive and confidential administrative tasks usually associated with student, financial, and DMV records, including frequent communication and interaction with the campus community.
• Special projects - Independently research, survey, and create reports for the department to use in its decision-making process that directly impacts campus constituents and the community. Serves as point person for various department related projects.