Performance Manager

at  CRAJLL Costa Rica

POTENTIAL REQUIREMENTS INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Support enhancement of technology and tools for account.
• Drive/culture shift for JLL to become a data-driven organization.
• Acts as an interface between the operations team and other entities when discussing about newer technology solution to be brought in to the organization
• Understand the business operations and help bring newer solution to bring efficiencies
• Understand new technology solution deployment and manage organization wide roll-out
• Provide support to existing solutions and ensure they are running and stable
• Find areas of improvements in the existing solutions and propose a way forward
• Coordinate with internal & external stakeholders for smooth operations & roll-out of technology solutions
• Bring industry best practices for Data Governance, Project Management and Business Analysis
• Ensure timely reports are shared with relevant stakeholders for assessment & decision making
• Constantly engage in challenging the status-quo and bringing in more value to the organization through in-house/external technology solutions
• Provide training to the teams as and when needed
• Operate in alignment with organizational roadmap

KNOWLEDGE, SKILLS & ABILITIES

• Bachelor’s degree or equivalent work experience.
• Six Sigma Green Belt certification a plus; related experience advantageous
• 5 years relevant work experience
• Costa Rica based role required to be onsite 3 times a week.
• Excellent communication and presentation skills (verbal and written)
• Strong analytical skills with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans.
• Process Management experience – Results driven – the ability to analyze, act, and implement to ensure we achieve desired results
• Strong leadership, organizational and execution skills
• Client relationship management. Must be highly credible in front of senior executive-level client personnel. Represents ideas effectively with and influencing skills, and powerfully communicates the value of our successes.
• Team-building. Key stakeholder and collaborators are geographically dispersed. Getting results from ad hoc groups of disparate people is critical. Flexibility. Sense of Urgency.
• Experience of extrapolating and visualizing data to derive actionable intelligence
• Advanced user of Microsoft Office 2010 or later (Excel, Word, PowerPoint).

Please refer the Job description for details