Prisoner Custody Officer

at  Serco Plc

Location: Wood Green Crown Court
Salary: £25,126 per annum
Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job, it’s the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer: Base Salary of £25,126 (35hrs pw). We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £25,736 / year 3 - £26,320 / year 4 - £26,925) Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays; Continuous training & development opportunities A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, MIND, Simply Health Care and Dental Plans and more Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion
We are operational 24/6 and you’ll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

As a PCO at our court, you’ll work as part of team to provide safe and secure escorting & custody services, to detainees, focusing on the physical and mental wellbeing of those in your care.
During court you’ll be responsible for every aspect of their care until it’s time for them to return to custody or to be released. Key duties include, accompanying defendants in court rooms and cells; searching property or people; ensuring food and drink is available and completing paperwork and data entry for the day.
What you need to do the job!
Our current PCO’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues.
Ideally, you’ll hold a current valid driver’s license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. Our roles would suit those who have a particular interest in criminology or psychology.
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