Product Manager Voice (medior)

at  BICS

Our smartphones effortlessly bridge the gap between people on opposite sides of the world, allowing easy communication. But have you ever questioned the magic behind it?
Enter BICS, the global communications enabler that quietly connects individuals, applications, and devices across the globe.
Established in 2004, BICS has been at the forefront of communication for two decades, carrying over half of the world’s data roaming traffic.
With headquarters in Europe and teams all over the world, our goal is to empower our customers and enhance their opportunities, every day, everywhere.

• Responsible for the voice core products and services including but not limited to FCM, BC and IPX Voice;
• Responsible for the CPaaS Voice products and services;
• Lead the implementation of product features and capabilities, cross-departmental processes across the organization, following best practice in project/programme management in order to produce expected deliverables on time and within allocated budget;
• Responsible for the product (feature) scope definition, implementation and roadmap follow-up during the full product cycle for new and existing products;
• Responsible for the tools as business system owner used in the voice domain;
• Responsible for the operational management of the voice AA /ML products
• Identify new business opportunities;
• Define Go To Market strategy for the new products and develop product documentation and marketing collateral (product presentations, manuals and sales training content) for the new and existing products;
• Implement product planning, manage forecast and operational plan for the products managed;
• Gather Market insight related to Customer segment, Competitive products, and Industry trends to define product positioning;
• Assists Sales with RFx’s and presales activities;
• Responsible for defining and coordinating the commercial relationships with business partners