The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. You are responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy.

Responsibilities:

• Serve as a product expert, product evangelist, and the voice of the customer. Responsibilities, customer feedback, and communicate priorities. Create mockups and prototypes to assist with development
• Analyze metrics to understand customer and product performance Demonstrating and presenting products to internal team Conducting proof of concept based on scenario Create topology, build of material and proposal
• Maintaining relationship with principle and distributor Control of knowledge and product development Conduct thorough market research and analyze market trends. Recommend improvements, identify opportunities, and increase revenue.
• Stay up-to-date with product knowledge, business flow, sales process, and market dynamic.
• Maintain complete documentations for all product related activities. Take end to end ownership of product line.
• Identify market requirements, Define the product vision, Create preliminary design concepts and drive the implementation of the product roadmap, Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, Explain requirements of new features to technology team, Be a product expert across all the various applications.
• Understand each customers Solution Implementation Update the Product configurations based on Customer needs Be an expert trouble-shooter of problems. When a problem is reported, you will quickly isolate this to a setup / configuration issue, analyse the logs and quickly narrow down the problem.
• Work towards providing a quick resolution to the problem. Watch for trends in issues, analyse and troubleshoot issues to determine depth of issue and severity, investigate potential workarounds, determining root cause, and escalating to appropriate team members when deemed as critical issue with no workaround available.
• Owner of problem resolution. Work with cross functional teams. Mentor to members in the team.
• Be up-to date on the latest features on the products and ensure the entire team is trained. Analyse, update and improve the Knowledge base repository. Constantly define, implement and improvise existing processes within the team. Translate concepts, design and deliver into user flows, user stories, user journeys, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products. Identify design problems and devise elegant solutions. Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs also collaborate with other team members and stakeholders. Make documentations of UX & Products. Implementation of marketing programs to support product group objectives. Execution of joint initiatives with our vendor and business partners. Responsible for inventory turns, inventory fulfillment and inventory obsolescence minimization.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes. Achievement of revenue plans by brand and by market segment. Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Maintenance and development of operational level vendor relationships. In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction. Maintenance of an accurate pipeline by product group. Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Forecasting and business planning for product groups with vendors. Provision of various reports for the purposes of commercial decision making. Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.

Qualifications:

• Bachelor’s degree or equivalent experience in Information Technology
• 2+ years’ of experience in project management
• Excellent written and verbal communication skills
• Scrum or Agile experience

Jenis Pekerjaan: Penuh Waktu

Pertanyaan Lamaran:

• We must fill this position urgently. Can you start immediately?

• Serve as a product expert, product evangelist, and the voice of the customer. Responsibilities, customer feedback, and communicate priorities. Create mockups and prototypes to assist with development
• Analyze metrics to understand customer and product performance Demonstrating and presenting products to internal team Conducting proof of concept based on scenario Create topology, build of material and proposal
• Maintaining relationship with principle and distributor Control of knowledge and product development Conduct thorough market research and analyze market trends. Recommend improvements, identify opportunities, and increase revenue.
• Stay up-to-date with product knowledge, business flow, sales process, and market dynamic.
• Maintain complete documentations for all product related activities. Take end to end ownership of product line.
• Identify market requirements, Define the product vision, Create preliminary design concepts and drive the implementation of the product roadmap, Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, Explain requirements of new features to technology team, Be a product expert across all the various applications.
• Understand each customers Solution Implementation Update the Product configurations based on Customer needs Be an expert trouble-shooter of problems. When a problem is reported, you will quickly isolate this to a setup / configuration issue, analyse the logs and quickly narrow down the problem.
• Work towards providing a quick resolution to the problem. Watch for trends in issues, analyse and troubleshoot issues to determine depth of issue and severity, investigate potential workarounds, determining root cause, and escalating to appropriate team members when deemed as critical issue with no workaround available.
• Owner of problem resolution. Work with cross functional teams. Mentor to members in the team.
• Be up-to date on the latest features on the products and ensure the entire team is trained. Analyse, update and improve the Knowledge base repository. Constantly define, implement and improvise existing processes within the team. Translate concepts, design and deliver into user flows, user stories, user journeys, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products. Identify design problems and devise elegant solutions. Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs also collaborate with other team members and stakeholders. Make documentations of UX & Products. Implementation of marketing programs to support product group objectives. Execution of joint initiatives with our vendor and business partners. Responsible for inventory turns, inventory fulfillment and inventory obsolescence minimization.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes. Achievement of revenue plans by brand and by market segment. Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Maintenance and development of operational level vendor relationships. In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction. Maintenance of an accurate pipeline by product group. Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Forecasting and business planning for product groups with vendors. Provision of various reports for the purposes of commercial decision making. Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team