Production Specialist

at  Foresters Financial Services Inc

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Oct, 2024Not Specified11 Jul, 2024N/APowerpoint,Asana,Management Software,Excel,Communications,Kanban,DesignNoNo
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Description:

Career Opportunity
Role Title
Production Specialist
Purpose of role
The Production Specialist is responsible for the efficient management and timely intake, execution and delivery of projects from a variety of business partners within Foresters. Primarily supporting marketing projects, the Production Specialist will build out work-back schedules for both campaigns and individual deliverables, allocate team/talent resourcing considering the capacity of Foresters in-house Creative team, identifying and resolving concerns about priorities, operational efficiencies or delays in meeting project milestones. The Production Specialist is an administrator of the marketing workflow management software tool. This role requires a strong customer service mentality as the Production Specialist will need to be able to effectively communicate to, and negotiate with, multiple stakeholders at various levels of the organization, while juggling a variety of projects and remaining calm under pressure.
Job Description

Key Responsibilities

  • Intakes, schedules and allocates resources for projects and campaigns requiring the Foresters Creative team for execution and delivery
  • Acts as first point of contact/integration for business partner requests, will validate with stakeholders and design team to develop project scope and work-back schedules, supporting the end-to-end delivery of initiatives
  • Ensures business partner requests are comprehensive in nature for optimal development of creative that delivers on project objectives
  • Creates work-back schedules and tracks deadlines and budgets for projects across all business partner areas
  • Orients freelancers or temporary contractors, getting them up-to-speed on projects or tasks they will assist with
  • Sets program deliverables by task for each team member, ability to manage, prioritize or re-prioritize tasks as new items are requested or project scope changes
  • Identifies and resolves concerns about priorities, operational efficiency or delays in meeting project milestones
  • Collaborates with all stakeholders, internal and external to ensure success during campaign launch through to completion
  • Helps to identify operational efficiencies and refine Foresters creative marketing delivery process
  • Is a subject matter expert in and champion of Foresters marketing workflow management tool (Asana) and trains new marketing staff and freelancers so partner approvals are secured and audit trail is captured
  • Supports Creative Studio Manager in the leading of weekly resource and/or status meetings, demonstrating ownership of assigned workflows, flagging and communicating potential issues, risks and changes
  • Assists in the forecasting of creative resource needs based on monthly and annual planning of incoming work and supports the Creative Studio Manager in assembling of quarterly reporting of total team creative output including analysis of metrics and future recommendations.

Key Qualifications

  • Education (minimum required): Degree or diploma in marketing, communications, advertising, design, a related creative discipline or equivalent work experience in the creative industry or field of marketing.
  • Project management education/certification (i.e., PMP, Scrum Agile, Kanban) an asset.
  • Experience (minimum required): 3+ years of print/digital production, project management and/or traffic experience within an agency or corporate in-house environment
  • Previous experience with workflow management software such as Asana (preferred), Monday.com, Smartsheet, etc. and proficient in Microsoft Office Suite of programs: Word, PowerPoint and Excel

LI-Hybrid

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email
accommodations@foresters.com in advance of your appointment.
Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team

Responsibilities:

  • Intakes, schedules and allocates resources for projects and campaigns requiring the Foresters Creative team for execution and delivery
  • Acts as first point of contact/integration for business partner requests, will validate with stakeholders and design team to develop project scope and work-back schedules, supporting the end-to-end delivery of initiatives
  • Ensures business partner requests are comprehensive in nature for optimal development of creative that delivers on project objectives
  • Creates work-back schedules and tracks deadlines and budgets for projects across all business partner areas
  • Orients freelancers or temporary contractors, getting them up-to-speed on projects or tasks they will assist with
  • Sets program deliverables by task for each team member, ability to manage, prioritize or re-prioritize tasks as new items are requested or project scope changes
  • Identifies and resolves concerns about priorities, operational efficiency or delays in meeting project milestones
  • Collaborates with all stakeholders, internal and external to ensure success during campaign launch through to completion
  • Helps to identify operational efficiencies and refine Foresters creative marketing delivery process
  • Is a subject matter expert in and champion of Foresters marketing workflow management tool (Asana) and trains new marketing staff and freelancers so partner approvals are secured and audit trail is captured
  • Supports Creative Studio Manager in the leading of weekly resource and/or status meetings, demonstrating ownership of assigned workflows, flagging and communicating potential issues, risks and changes
  • Assists in the forecasting of creative resource needs based on monthly and annual planning of incoming work and supports the Creative Studio Manager in assembling of quarterly reporting of total team creative output including analysis of metrics and future recommendations


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

Marketing / Advertising / MR / PR

Software Engineering

Diploma

Advertising, Communications, Marketing, Design

Proficient

1

Toronto, ON, Canada