Project Manager

at  Open Exchange Inc

Job Scope:

• London Based Role
• Hybrid Role: 2-4 times/week may require travel to client sites (locally)
• We are seeking a Project Manager to join our growing organisation.
• In this role, you will be responsible for the coordination and delivery of OpenExchange’s meeting services worldwide.
• The Project Manager ensures the success of customer-focused events through the deployment of a team of Video Operators, technology experts and deployment of live stream and recorded showcase events.
• This is a unique opportunity to support Video Conference operations in an organisation that has a virtual workforce–worldwide. We have a start-up environment and are building our infrastructure while also rapidly expanding our client base.

Responsibilities:

• Work with Account Management and Sales Execution teams to determine client event requirements
• Run kick-off meetings to align client needs with OpenExchange (OE) capabilities, managing expectations and aligning priorities
• Organise pre-event planning, day-of execution, and post-event deliverables
• Maintain planning materials and communicate with OE leadership and delivery teammates
• Ensure staffing levels for events are appropriate and share resources/request resources as needed
• Foster teamwork and collaboration of the team
• Identify areas for improvement in skills and delivery for future events
• Other duties as assigned according to business line and regional attributes

QUALIFICATIONS:

• Bachelor’s/University Degree preferred
• Event Management experience a plus
• High degree of organizational skills, able to multitask and prioritize. Solid problem-solving skills.
• Excellent communications skills: verbal, written and presentation ability
• Experience working with C-level executives with the ability to remain level-headed in a high pressure and complex situations
• Ability to build trust and model the way OE provides excellent services
• Ability to thrive in a virtual work enterprise along with flexibility, and an ability to work in a fast-paced environment.
• Technology savvy: MS Office, Teams, Zoom
• Flexibility on work hours (we support international clients and OE Teams)

• Work with Account Management and Sales Execution teams to determine client event requirements
• Run kick-off meetings to align client needs with OpenExchange (OE) capabilities, managing expectations and aligning priorities
• Organise pre-event planning, day-of execution, and post-event deliverables
• Maintain planning materials and communicate with OE leadership and delivery teammates
• Ensure staffing levels for events are appropriate and share resources/request resources as needed
• Foster teamwork and collaboration of the team
• Identify areas for improvement in skills and delivery for future events
• Other duties as assigned according to business line and regional attribute