Reception Manager

at  Park Plaza

Department: Front Office
Job Level: Management
Job Type: Full Time
Hours per week: 40
Job Reference: REQ12056
Date Posted: 2 October
Salary: £ 32400 plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher)

RECEPTION MANAGER

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 399 guestrooms Park Plaza County Hall Hotel, you will do more than just welcome our guests. As our Reception Manager you will be responsible to assist the Front Office Manager in all Front Office duties. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can-do approach who leads from the front to ensure the Reception Team delivers a memorable experience for every guest.

As a Reception Manager you will receive:

• Salary: £32,400 per annum plus great benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

We are looking for a Reception Manager who:

• Has excellent detailed knowledge of Front Office operations
• Ensures guests’ needs are satisfactorily met
• Plays a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members
• Is proficient with Microsoft Office and excellent knowledge of Opera
• Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• Has previous experience as a Duty Manager, Reception Manager or similar role in a hotel

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Please refer the Job description for details