Receptionist-Casual

at  Sagamok Anishnawbek

The Receptionist will screen all telephone calls, facsimile, and incoming mail. In addition, will liaison with Chief and Council, client/band members, and the general public. The Receptionist will provide office support to departments working out of the Administration building.
Work is performed independently, under the general direction of the Human Resource Manager.

QUALIFICATIONS

• Certificate in Secretarial or Office Administration from a recognized training institute or 2 years’ experience in similar role.
• Customer service and reception background an asset.
• Knowledge of and respect for Anishnawbek history, practices, teachings, language, values, and beliefs is of critical importance.
• Ability to understand and speak Ojibwe will be considered a definite asset.
• Intermediate proficiency in Microsoft Word, Excel, internet and email software/s.

• Greet and represent Sagamok Anishnawbek to the public and private sector ensuring a high level of public relations through courtesy with all telephone and public inquiries.
• Answer and screen all telephone calls, forwarding to the appropriate person or service and respond to general enquiries.
• Maintain positive relationships with Sagamok Anishnawbek internal and external clients, and ensuring that transactions or information received on behalf of the band and/or its members are kept confidential.
• Process all incoming mail, telephone calls, messages, couriers, and deliveries for all Sagamok Anishnawbek Chief and Council, departments, program and/or services.
• File incoming mail and/or documents and send documents to intended or appropriate recipient(s) via email. This involves scanning and archiving information to appropriate electronic file folder for future reference.
• Maintain the upkeep of office equipment i.e. facsimile, photocopier, and telephones.
• Performs other related duties as required.